This website uses Cookies. Click Accept to agree to our website's cookie use as described in our Privacy Policy. Click Preferences to customise your cookie settings.
Accept
Reject
Preferences
40925members
142181posts
Help
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:

How can I save a map with my robot vacuum cleaner?

This FAQ explains how to save a map.
View full article
100% helpful (1/1)
‎02.01.2024 14:02

Why does my robot vacuum cleaner constantly drive aimlessly or backwards?

Deactivate the scrubbing mode of your robot vacuum cleaner.
View full article
100% helpful (1/1)
‎08.11.2023 06:23

FAQs about the MEDION robot vacuum cleaner X20 SW+, X40 SW and X50 SW+

In this FAQ you will find useful information about your robot vacuum cleaner.
View full article
100% helpful (1/1)
‎16.04.2024 09:30

What should I do if I have charging problems with the MEDION X20 SW / X21 SW+ vacuum robots?

Follow the instructions in this FAQ.
View full article
100% helpful (2/2)
‎26.09.2023 13:27

Why does my Ice Maker indicate a fault by flashing LEDs?

This can be caused by a lime layer on the floor.
View full article
No ratings
‎16.01.2024 14:29

Why does the device have a detergent compartment for prewash but no prewash programme?

The different models have the same structural components.
View full article
No ratings
‎05.07.2023 14:14

Why does my MEDION X50 SW Robot Vacuum display an error message despite a filled water tank?

Fill the water tank to 50% and shake to the right and left.
View full article
No ratings
‎21.08.2023 13:51

How can I set the start time of the MD 18500 Robot Vacuum Cleaner?

To set the start time, press the PLAN button on the remote control.
View full article
No ratings
‎22.09.2023 10:52

The robot vacuum cleaner ignores the virtual wall, what can I do?

Due to the routine clockwise rotation of the suction cups, it happens that the units themselves cover the virtual wall.
View full article
No ratings
‎22.09.2023 12:08

FAQs about the MEDION Robot Vacuum Cleaners

Answers to the most frequently asked questions about the robot vacuum cleaners.
View full article
No ratings
‎22.09.2023 11:00

FAQs about the MEDION MD 18861 Robot Vacuum Cleaner

FAQs on handling the Robot Vacuum Cleaner.
View full article
100% helpful (1/1)
‎07.06.2023 14:00

How high is the suction power of my MEDION vacuum robot?

Please note the following table.
View full article
100% helpful (1/1)
‎27.09.2023 09:46

FAQs about the WLAN socket MD 18663

Answers to common questions about set-up and use.
View full article
100% helpful (1/1)
‎16.01.2024 14:27

How do I increase the power of the vacuum cleaner MD 16911 / MD 18403 / MD 18418?

Follow the instructions in this FAQ.
View full article
100% helpful (1/1)
‎07.06.2023 11:24

How do I update the firmware for the alarm system?

This FAQ explains how to update the firmware.
View full article
100% helpful (1/1)
‎16.01.2024 14:37

What can I do if my cooling unit trips the RCD?

This FAQ gives tips on how to isolate the error.
View full article
No ratings
‎15.05.2023 13:27

Why does my cooling unit cause an unpleasant smell?

This may be due to a blocked drainage channel or a full drip tray.
View full article
No ratings
‎25.01.2024 11:53

What do I have to pay attention to after transporting a refrigerator?

Please observe the recommended rest periods before switching on.
View full article
No ratings
‎15.05.2023 13:31

Why is there a puddle under my refrigerator?

This may be due to a blocked drainage channel or a full drip tray.
View full article
100% helpful (1/1)
‎15.05.2023 13:28

Why can`t my cooling unit be switched on anymore?

This may be due to a faulty power supply.
View full article
No ratings
‎15.05.2023 13:30
Top Contributors
Here users can share their experiences and knowledge among themselves.
 

Legal information

Cookie Notice
Privacy Policy
Terms of use
Legal Notice
 

MEDION products and shops

Where to buy
Spare parts shop
 
 
 

About MEDION

Contact
Service
About us
International
Career

Award 1
Award 2
Award 3