cancel
Showing results for 
Search instead for 
Did you mean: 

FAQs

Sort by:
The 230 V AC output is automatically switched off after 60-80 minutes to protect the battery from deep discharge.
View full article
Each appliance has a type plate with MSN / MD number. Depending on the appliance type, this can be found on the underside, rear, inside or on the packaging.
View full article
The baskets have the dimensions of 15.5 cm (6.1 inch) in width, 12.5 cm (4.9 inch) in height, and 23 cm (9.0 inch) in depth.
View full article
In standby mode, press the ‘Start time’ button on the remote control until the time flashes on the display. Then press the yellow button on the remote control to confirm the setting.
View full article
The overheating protection is activated if there is not enough cooling air in the appliance. This is a safety function and the appliance can be used again after about an hour.
View full article
You can use standardised replacement bobbins or bobbins from sewing thread sets for the free arm sewing machine.
View full article
You can use the MEDION service portal to contact us, initiate repairs, receive troubleshooting tips, register products and monitor service processes.
View full article
The appliance is always switched on using the power button.
View full article
During cooling, the compressor continues to run.
View full article
The robot vacuum cleaner can only be used offline by pressing the start / pause button for vacuuming and mopping, as well as returning to the charging station. Many advanced functions and scheduled cleaning are not available without the app.
View full article
There is a button on the back of the device body for disassembly.
View full article
This can be rectified by updating the device firmware to version V0.3.7.
View full article
First check the power connection and settings. For optimum results, follow the recommended filling quantity, adjust the temperature and cooking time, divide the food evenly and clean the device regularly.
View full article
The cause is usually that the ice cream consistency is too firm.
View full article
For optimum ice cream consistency, follow the points in this FAQ.
View full article
The appliance may be dirty, clean all parts and the inside of the machine.
View full article
This FAQ tells you more about microwave oven use.
View full article
The "OFF" position on the controller is only the lowest temperature that can be set.
View full article
The existing cover is not a transport lock, but a splash guard.
View full article
Flashes or sparks in the microwave are caused by dirt, metal objects or a scratched coating. Switch off the microwave immediately to prevent damage.
View full article
Top Contributors