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FAQs

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Please test another socket in another circuit.
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Please make sure the battery or batteries are inserted correctly into your product.
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For some error symptoms there are currently no universal answers.
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Please check the power supply first.
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This will tell you if your memory card is faulty.
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The following steps may help if your device does not turn off.
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There may be a cable break, one of the most common signs of wear on electrical equipment.
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Check the primary side power supply and, if present, the on / off switch of the power supply.
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First, attach your device to a different power outlet and see if this results in the fuse tripping.
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You can find all the information you need in this FAQ.
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Currently only one user can be added to the Fitness Pro App.
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The PIN protection must be deactivated before using.
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Answers to frequently asked questions about the operation and configuration of the fitness wristband.
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Answers to frequently asked questions about the LIFE S2000 smartband.
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Do not connect the unit to the power supply and follow the further procedure in this FAQ.
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In this FAQ you will get the necessary information.
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You can find the error diagnosis on the MEDION Service page.
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Here you will find information and packaging instructions for MEDION products in case of service.
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