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How do I register my MEDION / ERAZER device?

First log in to the service homepage or create an account. You can then enter the specific MSN of your device under My account and Register new product.
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100% helpful (3/3)
‎03.06.2025 09:38

Where can I get spare parts for my MEDION / ERAZER device?

These are available in our spare parts shop. Enter the MSN or model designation of the main product to identify the required spare part.
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100% helpful (3/3)
‎11.06.2025 14:25

How can I edit the cleaning zones of my X41 robot on the map?

In the app, you can divide or merge rooms under Edit Map. To do this, set a barrier to separate the rooms and then connect the desired rooms.
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100% helpful (2/2)
‎21.10.2025 08:12
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