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Check if the door is closed properly. The unit must stand straight so that the door is flush with the unit and then closes properly. First check with a spirit level whether the unit is straight to the back / front and / or to the side. With the adjustable feet, you can compensate for unevenness of the floor and thus bring the appliance into balance.
If available, deactivate the child safety lock (for a detailed description, see the operating instructions for your appliance).
Check the function of the socket by connecting another appliance to it and running it. When the above points have been checked, please reconnect the appliance and press the start / pause button to restart the drying process.