Why is my camera not working as expected? (webcam)

[#1]

Question

Why is my camera not working as expected? (webcam)

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Answer

Sometimes it is enough to reinstall or update the driver so that everything works again.
Changes can be made in the device manager. Instructions can be found in the FAQ "How do I update device drivers?".

Advice (only in supported countries):
With the error description you have provided our diagnostic app can determine if it is a fault.
Simply download the app to your device, start and if an error is detected you can directly trigger a repair order.

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The information in this article refers to:

• Devices with webcam

• YDYGYF (IRIS-Symptom-Code_365)

Review Date: 2021-10-28