Why does the drum of my washing machine not rotate or rotate with difficulty?

[#1]

Question

Why does the drum of my washing machine not rotate or rotate with difficulty?

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Answer

⚠️The transport lock must be removed before the first usage!

Unscrew the four transport securing screws with a wrench.
Take out the transport supports together with the pads from the rubber bushings and close the openings with the provided covers.
Please also note that the drum is designed for a specific load and the motor can only handle the laundry volume according to the manufacturer's specifications.

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The information in this article refers to:

• MEDION washing machines

• YGYAYH (IRIS-Symptom-Code_670)

Article in other languages:

• Deutsch

Review Date: 2023-01-04