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Why can't the webcam and / or microphone be activated?

Question

The webcam and / or microphone are not recognised by any app, what can I do?

 

Answer

The integrated webcam and microphone can be switched on and off using a switch.

Privatmodus.png

 

⚠️Note⚠️ Check if the switch for private mode is in the correct position:

  • Switch right: Webcam / microphone is switched on (LED off)
  • Switch left: Webcam / microphone is switched off (LED on)

The information in this article refers to:

  • Notebook AKOYA MEDION E15301 (MD 61773) MSN 30028703
  • Notebook AKOYA MEDION E15301 (MD 61773) MSN 30030896
  • Notebook AKOYA MEDION E15301 (MD 61778) MSN 30028822
  • Notebook AKOYA MEDION E15301 (MD 61778) MSN 30028823
  • Notebook AKOYA MEDION E15301 (MD 61778) MSN 30028824
  • Notebook AKOYA MEDION E15301 (MD 61778) MSN 30030965
  • Notebook AKOYA MEDION E15301 (MD 61779) MSN 30028817
  • Notebook AKOYA MEDION E15301 (MD 61779) MSN 30028819
  • Notebook AKOYA MEDION E15301 (MD 61779) MSN 30028820
  • Notebook AKOYA MEDION E15301 (MD 61779) MSN 30030897
  • Notebook AKOYA MEDION E15301 (MD 61788) MSN 30028857
  • Notebook AKOYA MEDION E14301 (MD 61789) MSN 30028860
  • Notebook AKOYA MEDION E14301 (MD 61789) MSN 30029909
  • Notebook AKOYA MEDION E14301 (MD 61819) MSN 30029020
  • Notebook AKOYA MEDION E14301 (MD 61819) MSN 30033370
  • Notebook AKOYA MEDION E15301 (MD 61846) MSN 30029233
  • Notebook AKOYA MEDION E15301 (MD 61846) MSN 30029234
  • Notebook AKOYA MEDION E15301 (MD 61846) MSN 30031330
  • Notebook AKOYA MEDION E15301 (MD 61847) MSN 30029235
  • Notebook AKOYA MEDION E15301 (MD 61847) MSN 30029236
  • Notebook AKOYA MEDION E15301 (MD 61847) MSN 30031332
  • Notebook AKOYA MEDION E15301 (MD 61848) MSN 30029237
  • Notebook AKOYA MEDION E15301 (MD 61848) MSN 30029238
  • Notebook AKOYA MEDION E15301 (MD 61848) MSN 30029239
  • Notebook AKOYA MEDION E15301 (MD 61848) MSN 30029250
  • Notebook AKOYA MEDION E15301 (MD 61848) MSN 30031713
  • Notebook AKOYA MEDION E14301 (MD 61904) MSN 30029647
  • Notebook AKOYA MEDION E14301 (MD 61904) MSN 30031562
  • Notebook AKOYA MEDION E15301 (MD 61906) MSN 30029649
  • Notebook AKOYA MEDION E15301 (MD 61906) MSN 30032149
  • Notebook AKOYA MEDION E15307 (MD 61968) MSN 30030004
  • Notebook AKOYA MEDION E15301 (MD 61975) MSN 30030071
  • Notebook AKOYA MEDION E15301 (MD 61975) MSN 30030072
  • Notebook AKOYA MEDION E15301 (MD 61975) MSN 30030073
  • Notebook AKOYA MEDION E15301 (MD 61975) MSN 30031157
  • Notebook AKOYA MEDION E15301 (MD 61975) MSN 30032294
  • Notebook AKOYA MEDION E15301 (MD 61975) MSN 30032295
  • Notebook AKOYA MEDION E15301 (MD 61975) MSN 30034741
  • Notebook AKOYA MEDION E15303 (MD 62021) MSN 30030324
  • Notebook AKOYA MEDION E15303 (MD 62021) MSN 30033470
  • Notebook AKOYA MEDION E15303 (MD 62021) MSN 30034294
  • Notebook AKOYA MEDION E15303 (MD 62063) MSN 30030517
  • Notebook AKOYA MEDION E15303 (MD 62063) MSN 30033238
  • Notebook AKOYA MEDION E15303 (MD 62113) MSN 30031064
  • Notebook AKOYA MEDION E15303 (MD 62113) MSN 30033541
  • Notebook AKOYA MEDION E15303 (MD 62113) MSN 30034929
  • Notebook AKOYA MEDION E15303 (MD 62114) MSN 30031065
  • Notebook AKOYA MEDION E15303 (MD 62115) MSN 30031025
  • Notebook AKOYA MEDION E15303 (MD 62129) MSN 30031018
  • Notebook AKOYA MEDION E15303 (MD 62129) MSN 30033599
  • Notebook AKOYA MEDION E15303 (MD 62129) MSN 30034299
  • Notebook AKOYA MEDION E15303 (MD 62130) MSN 30031017
  • Notebook AKOYA MEDION E15303 (MD 62130) MSN 30034320
  • Notebook AKOYA MEDION E15307 (MD 62135) MSN 30031085
  • Notebook AKOYA MEDION E15307 (MD 62135) MSN 30031089
  • Notebook AKOYA MEDION E15307 (MD 62135) MSN 30031090
  • Notebook AKOYA MEDION E15307 (MD 62135) MSN 30033958
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30031110
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30031112
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30031113
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30031836
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30031837
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30031838
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30032418
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30032419
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30033628
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30033629
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30033650
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30033839
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30034518
  • Notebook AKOYA MEDION E15303 (MD 62137) MSN 30036029
  • Notebook AKOYA MEDION E15303 (MD 62189) MSN 30031346
  • Notebook AKOYA MEDION E15303 (MD 62189) MSN 30033961
  • Notebook AKOYA MEDION E15303 (MD 62191) MSN 30031344
  • Notebook AKOYA MEDION E15303 (MD 62191) MSN 30031345
  • Notebook AKOYA MEDION E15303 (MD 62192) MSN 30031328
  • Notebook AKOYA MEDION E15303 (MD 62192) MSN 30033462
  • Notebook AKOYA MEDION E15303 (MD 62192) MSN 30034161
  • Notebook AKOYA MEDION E16401 (MD 62253) MSN 30031683
  • Notebook AKOYA MEDION E16401 (MD 62253) MSN 30033964
  • Notebook AKOYA MEDION E16401 (MD 62261) MSN 30031766
  • Notebook AKOYA MEDION E16401 (MD 62262) MSN 30031764
  • Notebook AKOYA MEDION E16401 (MD 62262) MSN 30036404
  • Notebook AKOYA MEDION E16401 (MD 62262) MSN 30036406
  • Notebook AKOYA MEDION E16401 (MD 62263) MSN 30031769
  • Notebook AKOYA MEDION E16401 (MD 62263) MSN 30034923
  • Notebook AKOYA MEDION E16401 (MD 62264) MSN 30031780
  • Notebook AKOYA MEDION E16401 (MD 62264) MSN 30034926
  • Notebook AKOYA MEDION E16401 (MD 62280) MSN 30031841
  • Notebook AKOYA MEDION E16401 (MD 62280) MSN 30031842
  • Notebook AKOYA MEDION E16401 (MD 62280) MSN 30031843
  • Notebook AKOYA MEDION E16401 (MD 62280) MSN 30034714
  • Notebook AKOYA MEDION E16401 (MD 62280) MSN 30034715
  • Notebook AKOYA MEDION E16401 (MD 62280) MSN 30035829
  • Notebook AKOYA MEDION E15303 (MD 62284) MSN 30031835
  • Notebook AKOYA MEDION E15303 (MD 62284) MSN 30034331
  • Notebook AKOYA MEDION E16401 (MD 62285) MSN 30031844
  • Notebook AKOYA MEDION E16401 (MD 62286) MSN 30031845
  • Notebook AKOYA MEDION E16401 (MD 62286) MSN 30034525
  • Notebook AKOYA MEDION E16401 (MD 62286) MSN 30034526
  • Notebook AKOYA MEDION E16401 (MD 62290) MSN 30031911
  • Notebook AKOYA MEDION E16401 (MD 62290) MSN 30035056
  • Notebook AKOYA MEDION E16401 (MD 62313) MSN 30032006
  • Notebook AKOYA MEDION E16401 (MD 62315) MSN 30032034
  • Notebook AKOYA MEDION E16401 (MD 62356) MSN 30032592
  • Notebook AKOYA MEDION E16401 (MD 62356) MSN 30036240
  • Notebook AKOYA MEDION E16401 (MD 62357) MSN 30032551
  • Notebook AKOYA MEDION E16401 (MD 62357) MSN 30035656
  • Notebook AKOYA MEDION E15303 (MD 62370) MSN 30032608
  • Notebook AKOYA MEDION E15303 (MD 62370) MSN 30036660
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30028339
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30028350
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30028473
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30028474
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30028546
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30028547
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30028827
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30029544
  • Notebook AKOYA MEDION E15302 (MD 63540) MSN 30030835
  • Notebook AKOYA MEDION E14302 (MD 63600) MSN 30028906
  • Notebook AKOYA MEDION E14302 (MD 63600) MSN 30028907
  • Notebook AKOYA MEDION E14302 (MD 63600) MSN 30028908
  • Notebook AKOYA MEDION E14302 (MD 63600) MSN 30028911
  • Notebook AKOYA MEDION E14302 (MD 63600) MSN 30029087
  • Notebook AKOYA MEDION E14302 (MD 63600) MSN 30030312
  • Notebook AKOYA MEDION E14302 (MD 63600) MSN 30030340
  • Notebook AKOYA MEDION E15302 (MD 63610) MSN 30028961
  • Notebook AKOYA MEDION E15302 (MD 63610) MSN 30030837
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029309
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029379
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029440
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029458
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029596
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029598
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029634
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30029635
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30030964
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30034150
  • Notebook AKOYA MEDION E15302 (MD 63630) MSN 30034151
  • Notebook AKOYA MEDION E15302 (MD 63640) MSN 30029781
  • Notebook AKOYA MEDION E15302 (MD 63640) MSN 30029782
  • Notebook AKOYA MEDION E15302 (MD 63640) MSN 30029827
  • Notebook AKOYA MEDION E15302 (MD 63640) MSN 30031293
  • Notebook AKOYA MEDION E14301 (MD 63645) MSN 30029667
  • Notebook AKOYA MEDION E15308 (MD 63680) MSN 30030309
  • Notebook AKOYA MEDION E15308 (MD 63680) MSN 30030310
  • Notebook AKOYA MEDION E15308 (MD 63680) MSN 30030443
  • Notebook AKOYA MEDION E15308 (MD 63680) MSN 30031701
  • Notebook AKOYA MEDION E16402 (MD 63830) MSN 30031612
  • Notebook AKOYA MEDION E16402 (MD 63830) MSN 30031613
  • Notebook AKOYA MEDION E16402 (MD 63830) MSN 30031614
  • Notebook AKOYA MEDION E16402 (MD 63830) MSN 30031671
  • Notebook AKOYA MEDION E16402 (MD 63830) MSN 30033263
  • Notebook AKOYA MEDION E16402 (MD 63830) MSN 30033294
  • Notebook AKOYA MEDION E15303 (MD 63885) MSN 30031782
  • Notebook AKOYA MEDION E15303 (MD 63885) MSN 30031891
  • Notebook AKOYA MEDION E15303 (MD 63885) MSN 30033819
  • Notebook AKOYA MEDION E16402 (MD 63890) MSN 30031908
  • Notebook AKOYA MEDION E16402 (MD 63890) MSN 30031909
  • Notebook AKOYA MEDION E16402 (MD 63890) MSN 30032983
  • Notebook AKOYA MEDION E16402 (MD 63890) MSN 30033835
  • Notebook AKOYA MEDION E16402 (MD 63890) MSN 30034530
  • Notebook AKOYA MEDION E16402 (MD 63900) MSN 30031975
  • Notebook AKOYA MEDION E16402 (MD 63900) MSN 30031976
  • Notebook AKOYA MEDION E16402 (MD 63900) MSN 30032063
  • Notebook AKOYA MEDION E16402 (MD 63900) MSN 30033582
 

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Review Date: 2024-05-15

Version history
Last update:
‎02.01.2024 11:10
Updated by:
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