When and how do I get my promotional code / key?

[#1]

Question

When and how do I get my promotional code / key?

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Answer

Promotional codes / keys are usually only sent out 14 days after receipt of the goods and therefore after the cancellation period has expired.
After the cancellation period has expired, also check the SPAM folder in your email account.
⚠️Note⚠️ If necessary, check the spam or junk folder on the website of your email provider.

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The information in this article refers to:

• Promotional codes / keys

ChangeLog:

• 2025-04-23
  Initial version

Article in other languages:

• Deutsch

Review Date: 2025-10-23