The MEDION Life+ app shows that my account does not exist, what can I do?

[#1]

Question

What can I do if the forgotten password function of the MEDION Life+ app displays ‘The user does not exist’?

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Answer

If this occurs, you can call up this german MEDION page and use the forgot password function. You will then receive a new password by e-mail, which you can then use to log in to the MEDION Life+ app.

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The information in this article refers to:

• Smart-LED MEDION S85360 (MD 93360) MSN 50060064
• Smart-LED MEDION S85360 (MD 93360) MSN 50060393
• Smart-LED MEDION S85360 (MD 93360) MSN 50060394
• Smart-LED MEDION S85360 (MD 93360) MSN 50060395
• Smart-LED MEDION S85360 (MD 93360) MSN 50060396
• Smart-LED MEDION S85360 (MD 93360) MSN 50061015
• Smart-LED MEDION S85360 (MD 93360) MSN 50062227
• Smart-LED MEDION S85360 (MD 93360) MSN 50064323

• Smart-LED Stripe MEDION S85370 (MD 93370) MSN 50060065
• Smart-LED Stripe MEDION S85370 (MD 93370) MSN 50060392
• Smart-LED Stripe MEDION S85370 (MD 93370) MSN 50061016
• Smart-LED Stripe MEDION S85370 (MD 93370) MSN 50064322

• Smart Socket Bar MEDION S85390 (MD 93390) MSN 50060067
• Smart Socket Bar MEDION S85390 (MD 93390) MSN 50060379
• Smart Socket Bar MEDION S85390 (MD 93390) MSN 50060380
• Smart Socket Bar MEDION S85390 (MD 93390) MSN 50060382
• Smart Socket Bar MEDION S85390 (MD 93390) MSN 50060383
• Smart Socket Bar MEDION S85390 (MD 93390) MSN 50061014

• Smart LED from Paul Neuhaus (use the MEDION Life+ app)

ChangeLog:

• 2024-10-14
  Initial version

Article in other languages:

• Deutsch

Review Date: 2025-04-14