FAQs for the Dolby Atmos Soundbar LIFE P64377 MD 45377

Tobo · ‎06.02.2024

FAQs for the Dolby Atmos Soundbar LIFE P64377 MD 45377

What do I do if the Soundbar P64377 can no longer be operated in standby mode?
To solve the standby phenomenon of your soundbar MEDION LIFE P64377 (compatible with the devices with article number MSN 50068776 & 50068778), it is necessary to update the firmware of the soundbar. The firmware is a programme for controlling the soundbar. You can carry out this necessary firmware update yourself.

You need an empty USB stick, ideally with a storage capacity of up to 32 GB. To carry out the firmware update, the USB stick must be fresh formatted with FAT32.

The firmware update of the MEDION LIFE P64377 (MD 45377) Soundbar is carried out in 3 steps:
1. Download the firmware.
2. Prepare the USB stick.
3. Carry out the update on the soundbar.
⚠️Note⚠️ Make sure that you install the specific update for your device. MEDION accepts no liability for any loss of data or hardware or software errors that occur as a result of the update. The customer recognises this when performing the update.
- Firmware update process for MSN 50068776 & 50068778:
- Download the firmware
  1. Download the firmware update. The download link for the firmware update is:
    https://cdn.medion.com/downloads/software/fw_md45377.zip
  Preparing the USB stick
  1. Back up the data from the USB stick if necessary, i. e. copy your files from the USB stick to a new directory on the desktop.
  2. In the file explorer (in the left directory column), right-click on the USB stick and select format.
  3. Format the stick with FAT32.
  4. Open the zip folder fw_md45377.zip with a double click.
  5. Mark the file TB662DW58.ufw and copy it to the empty formatted USB stick.
  The USB stick is now prepared.
  
  Carrying out the actual FW update
  1. Disconnect the soundbar from the mains.
  2. Reconnect the soundbar to the mains, the soundbar is now in standby mode.
  3. Connect the USB stick prepared to the USB socket of the soundbar.
  4. Take the remote control of the soundbar.
  5. Press the buttons one after the other: Next then Previous and then Vol+
    The display of the soundbar shows: USB UPG-ING
    The flashing process (reprogramming) takes up to 1 minute.The flashing process is completed when only one dot (.) is shown in the display of the soundbar.
  6. You can check the Firmware version now installed by pressing the buttons Next then Previous and then Vol- on the remote control
    The display of the Soundbar shows: MO.18 H0.14 D1.15.0.0
  7. Disconnect the USB stick from the Soundbar and unplug the Soundbar from the mains for at least 1 minute, then you can reconnect the soundbar to the mains.
  The update is now complete.
- How do I restore the firmware for the soundbar with the MSN 50070289?
- If you have accidentally installed the firmware of the MSN 50068776 & 50068778 on your device with the MSN 50070289 despite the instructions above, proceed as described below:
  
  Download the firmware
  1. Download the firmware update. The download link for the firmware update is:
    https://cdn.medion.com/downloads/software/fw_md45377_50070289.zip
  Preparing the USB stick
  1. Back up the data from the USB stick if necessary, i. e. copy your files from the USB stick to a new directory on the desktop.
  2. In the file explorer (in the left directory column), right-click on the USB stick and select format.
  3. Format the stick with FAT32.
  4. Open the zip folder fw_md45377_50070289.zip with a double click.
  5. Mark the file TB662DW5.ufw and copy it to the empty formatted USB stick.
  The USB stick is now prepared.
  
  Carrying out the actual FW update
  1. Disconnect the soundbar from the mains.
  2. Reconnect the soundbar to the mains, the soundbar is now in standby mode.
  3. Connect the prepared USB stick to the USB socket of the soundbar.
  4. Take the remote control of the soundbar
  5. Press the buttons one after the other: Next then Previous and then Vol+
    The display of the Soundbar shows: USB UPG-ING
    The flashing process (reprogramming) takes up to 1 minute
    The flashing process is completed when only one dot (.) is shown in the display of the soundbar.
  6. You can check the Firmware version now installed by pressing the buttons Next then Previous and then Vol- on the remote control.
    The display of the soundbar shows: MO.18 H0.14 D1.15.0.0
  7. Disconnect the USB stick from the Soundbar and unplug the Soundbar from the mains for at least 1 minute, then you can reconnect the Soundbar to the mains
  The update is now complete.