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X40 Switched itself off and won't power back up.

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J450nh
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Message 1 of 2
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X40 Switched itself off and won't power back up.

I just switched it on as usual and after just 10 minutes it just switched off on its own. Now It won't start. Is there a process I need to go through to find out what the problem is? I recall that the intel driver was updated yesterday but it seemed ok. It's only a few months old too. Any help is appreciated. Thank you. 

 

If it's important, it's the i9 and rtx 4080 version

Jason

 

Update: Medion believe it's a faulty power unit and they're sending out another. Hopefully this will sort the issue out. Thanks. 

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Igor28
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Message 2 of 2
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Hi @J450nh ,

 

Basic Dead System Check

  • Unplug the PC and hold the power button for 60 seconds (this clears residual charge).

  • Plug the system back in and check if the motherboard LEDs or GPU lights blink when plugging in the power.

If nothing happens, it strengthens the PSU diagnosis.

 

After receiving the new PSU, keep an eye on system behavior for the next few days — if it crashes again even with the new PSU, the motherboard could also have been affected by a power surge or PSU failure.

 

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