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Touchpad - unresponsive left click

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Message 1 of 2
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Message 1 of 2
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Touchpad - unresponsive left click

Hello,

 

I have a Erazer X15801 and I find the left click doesn't always respond, often needing more than one click on the touchpad

 

I had a Medion previously and in the 'Device manager' under 'Mice and other pointing devices' I had 'Synaptics ps/2 port compatible touchpad'. On my new laptop, under 'Mice and other pointing devices' it just says 'HID - compliant mouse'. 

 

The old laptop touchpad worked fine so I wonder if I am missing the equivalent of the Synaptics ps/2 compatible touchpad driver on the new one?

 

Any help much appreciated.

 

Steve

 

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Message 2 of 2
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Message 2 of 2
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Re: Touchpad - unresponsive left click

Hi @steveholmes27 

 

We spoke on the phone Yesterday and I have escalated this to our software team as per our discussions.

I'll get back to you by phone and post on the thread once we have a solution.

Thank you for your patience and cooperation.


Cheers!
TPFLegionaire

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