P6681 battery problems

[Biriblical]

So my laptop only works when it's plugged in to the charger, i thought it was the battery so i bought a new one, but the problem persists with the new one, if i unplug the charger it instantly shuts off. Is there any way to fix this, or am i out of luck

[janagan]

Hi,

If your laptop is in warranty, give a call to Medion customer service. 

We might be able to help you more.