22.09.2021 16:26
22.09.2021 16:26
Hello!
I've recently encountered a strange issue where using a specific key combo isn't working. I only see this issue using the left control key, left shift key, and P together. It works fine using right ctrl and shift keys or a combination of left and right. I have the MD85031 driver software installed and I've tried restoring the keyboard defaults but no luck. I've also tried a different keyboard and the key combination works fine. Has anyone seen anything like this before or have any advice?
23.09.2021 10:21
23.09.2021 10:21
Hi @tacomaster07 ,
have you tried to test this specific key combo using the on-screen keyboard?
If it does not work then it is probably software/configuration/compatibility related.
If it does work, then it may be a hardware fault
Regards,
Gehringer
23.09.2021 13:46
23.09.2021 13:46
Hello @tacomaster07 and welcome
as you can read on the internet, the problem arises often.
I don't have a solution, but if you absolutely need it on the left, maybe a way out.
you can use the key combination right Ctrl + right Shift + P Save as a macro (see operating instructions, pages 11-14) for example on "G5" and you would thus since this button is on the left, this bypasses the problem.
bye Fishtown
source:
https://cdn.medion.com/downloads/anleitungen/bda_md85031_en_es.pdf
23.09.2021 10:21
23.09.2021 10:21
Hi @tacomaster07 ,
have you tried to test this specific key combo using the on-screen keyboard?
If it does not work then it is probably software/configuration/compatibility related.
If it does work, then it may be a hardware fault
Regards,
Gehringer
23.09.2021 13:46
23.09.2021 13:46
Hello @tacomaster07 and welcome
as you can read on the internet, the problem arises often.
I don't have a solution, but if you absolutely need it on the left, maybe a way out.
you can use the key combination right Ctrl + right Shift + P Save as a macro (see operating instructions, pages 11-14) for example on "G5" and you would thus since this button is on the left, this bypasses the problem.
bye Fishtown
source:
https://cdn.medion.com/downloads/anleitungen/bda_md85031_en_es.pdf
23.09.2021 14:45
23.09.2021 14:45
Thank you both for your replies!
I have tried in the on-screen keyboard and with a different keyboard and the combination works fine on both so I'm going to assume @Gehringer is correct and that it's a hardware fault.
Using a macro is great advice as a workaround and I'll be doing that going forward if I end up needing that combination.
Thanks again! 🙂