on 22.05.2019 18:02
Hi there, I have experienced this issue, sometimes when I'm on windows the laptop freeze for something like 20/30 seconds, also the charger almost constantly make a buzz noise. Some advice? About the charger I saw that there is the same problem with some Lenovo Y530 and they updated the bios to mitigate this issue also they suggest another, and more powerful charger (135w vs 170w). There are any bios update for my model? It needs a more powerful charger? Thank you for your help
on 23.05.2019 13:25
Hi @Ikarusnc ,
You can monitor software and bios updates on the medion site for your machine; as regards to the buzzing noise on your charger , have you tried a different charger of the same voltage?
For the freezes, could you describe what is the computer doing when this happens 9under load? playing games?)
if the problem persist I would encourage you to contact Medion support for help and advice.