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Erazer Engineer P10 MD34898

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Subarashi
Beginner
Message 1 of 2
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Message 1 of 2
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Erazer Engineer P10 MD34898

I have to say I have had issue with this pc from day 1, and it's like 8 months old at this point. Today after many BSOD's I had to reset windows from a usb because it was too corrupted, after much work I managed to do it, but I can tell it's not working properly. Strange thing is I used every diagnostic tool available including Medion app and they all said the pc has no issues before.

 

So now when I close windows 10 setting pages or apps I get GPU spikes to 100% for a brief moment and the entire system feels sluggish. I just did a latencyMon test and the conclusion was the system is having a hard time handling real-time audio and other tasks. I need a BIOS update basically. But it is super hard to find good info about Medion motherboards, I regret not informing myself sooner about this type of motherboard.

 

Anyways I am here to ask if there is a BIOS update for my pc?

If not I am not sure how to proceed, probably need to return it and ask for a refund or repair if that's still possible. I still have warranty I hope.

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Gehringer
Retired
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Message 2 of 2
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Hi @Subarashi ,

 

if you are running windows 10, you should check for BIOS updates using device manager.

 

Good news is that if your unit is only 8 months old you likely have the most updated BIOS version and it is also in warranty.

 

When you have the GPU peaks, can you identify which apps/activities are using this resource the most, using the task manager tool, for instance?

 

Regards,

Gehringer

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