Erazer E40 GPU failure (replacement board) ?

[Lucienn]

Hi,

My erazer e40's (MSN30035598, bought it a bit over a year ago) gpu stopped working for some reason, it does not show up in windows' device manager, I tried DDU, I also tried a lpsci on a linux bootable drive, no results. What I haven't tried is a windows hard reset.
The laptop never had issues before but a few days ago it just wouldn't boot so I opened up, and pushed the battery plug into the motherboard as it seemed it came a bit loose. That did the trick, it booted again but now the fans won't stop spinning after shutting it down, they only stop when pressing the power button.

I took special care that the laptop did not overheat, it was not very dusty when I opened it and I bought a stand so it could cool better.
I also opened it up to add a 2TB nvme, but that was almost a year ago.

[Lucienn]

I didn't have to touch the GPU at all, the ssd mounting space is clear of obstructions, just had to unscrew and rescrew the screw keeping it in place 

For the drivers part, the laptop came without an os so I installed windows 11 and all the drivers were available on the medion website 

I tried a clean windows 11 instalation today with no result and a lpsci on Linux just in case 

[daddle]

@Lucienn 

Ok, I still would reinstall Windows on the new disk. And take the drivers from the Service page

--> https://www.medion.com/fr/service/product-detail/30035598

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@Lucienn  schrieb:

I also opened it up to add a 2TB nvme, but that was almost a year ago.

Is this a second drive you added in the free sllot?

What does this mean -->  "a lpsci on a linux bootable drive"?

Did you buy the E 40 with Medion, or another reselller?

Anyway, good luck 😉

daddle

Edit:

Sorry I just read that you tried to install Win 11 today, and it failed. Maybe the drive failed. A failing SSD makes often funny things.

[Lucienn]

what I meant by a lspci is that I used one of my ubuntu flash drives, booted on it and executed the command `lspci` in hopes that I'd see nvidia in the output, to no avail.

I tried a fresh windows 11 install using a newly created partition on the same ssd and no adapters other than the intel uhd popped up in the device manager, also tried installing the drivers I got from the laptop's Medion page but as expected it didn't find the gpu.

I bought the Crawler from CDiscount with a 100 bucks guaranty, they told me to they're just a reseller and I should deal with Medion.

Thank you for your commitment Daddle 😄 

[daddle]

@Lucienn 

Ah, sorry, I didn't switch my mind to Linux commands. But I am not firm in Linux anyway. 😣

daddle