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Aldi Ambiano microwave

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Message 1 of 4
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Aldi Ambiano microwave

Hi I purchased an Aldi ambiano microwave oven a year ago and it is running at 00.00 minutes when switched on at the wall and won’t stop running until switched off at wall. 
when running at 00.00 it is not heating food. Can you confirm this is a known fault. I have a 3 year warranty. Please let me know what to do next. Gareth 

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Re: Aldi Ambiano microwave

Hi @Goneill75 ,

 

you can call Medion technical support lines.

 

The contact numbers can be found at your country's Medion webpage.


Regards,

Gehringer

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Re: Aldi Ambiano microwave

Hi @Goneill75  and welcome to the forum!

 

Have you tried checking on the user guide how to configure the time (clock)?

 

It looks like that you need to set it first

 

Regards,

Gehringer

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Message 3 of 4
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Re: Aldi Ambiano microwave

Yes I can use the microwave and it did work. It has now stopped working. As mentioned it will not switch off and move round when clock states 00.00

 

seems to be a mechanic fault. Where do I send it to for replacement? 

 

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Moderator
Message 4 of 4
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Message 4 of 4
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Re: Aldi Ambiano microwave

Hi @Goneill75 ,

 

you can call Medion technical support lines.

 

The contact numbers can be found at your country's Medion webpage.


Regards,

Gehringer

View solution in original post