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Problems after Ram upgrade in Medion Akoya p7618

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fink
New Voice
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Bericht 1 van 5
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Problems after Ram upgrade in Medion Akoya p7618

I have been trying to upgrade my Medion Akoya p7618 Ram from 2 x 2 Gb ram to 2x 4 Gb ram

New ram is Crucila 4GB DDR3 L-1866 SODIMM 1.35V CL13, CT51264BF186DJ.

The Bios seem to regonize the ram as 8 GB. But thePC boots over and over again. I have this short message.

"Your PC ran into a problem and needs to restart. WE´´ll restart for you". If you call a support person, give them this info:

Stop code: KERNEL SECURITY CHECK FAILURE

No problems when I put the old 2 x 2 GB ram

Any suggestions to solve my problem?

1 GEACCEPTEERDE OPLOSSING

Geaccepteerd Solutions
fink
New Voice
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Bericht 3 van 5
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I have tried to boot into safe mode. I had the same problem.

I think it´s the Ram which is not compatible with the PC, although the store tells me, that it should be.

So I have ordered new RAM directly from Crucial now.

Then we will see how that going to work.

Thank you very much.

Bekijk de oplossing in de community in het oorspronkelijke bericht

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DarkKnight
Contributor
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Bericht 2 van 5
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Dear @fink

 

This error is usually caused due to Memory or Driver incompatibility issues or corruption of system data.

I would suggest booting into safe mode to see if the problem still persists and if it does you will need to re-install your unit from scratch.

 

It is also possible that the memory sticks are faulty. Have you tried using them in another system?

 

Hope this helps.

 

@DarkKnight

 

fink
New Voice
Bericht 3 van 5
6.448 Weergaven
Bericht 3 van 5
6.448 Weergaven

I have tried to boot into safe mode. I had the same problem.

I think it´s the Ram which is not compatible with the PC, although the store tells me, that it should be.

So I have ordered new RAM directly from Crucial now.

Then we will see how that going to work.

Thank you very much.

fink
New Voice
Bericht 4 van 5
5.727 Weergaven
Bericht 4 van 5
5.727 Weergaven

Hi

Problem solved

I bougth a 2 x 4 GB ram upgrade directly fro Crucial.

Installed with no problems, and now well function.

Link to new  2x 4GB Ram

http://eu.crucial.com/eur/en/akoya-p7618/CT2947152

 

Luke
Community Manager
Bericht 5 van 5
5.651 Weergaven
Bericht 5 van 5
5.651 Weergaven

Hi @fink,

 

Thanks for the update!

 

I`m glad this solution worked for you.

 

Cheers,

Luke


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