MEDION ERAZER RECON P20 new RAM

[Juze-81]

CPU Int I5-12400F

RTX 3060 12GB

Bios B660H7WOX.107

Originally, the computer had 1x8G 2400Mhz cl22 RAM memory. I bought new RAM memory cards 2x8G 3200Mhz, cl16 dual rank. The computer shows 16g RAM memory, but only 2133mhz. I can't find in the bios where I can adjust the RAM memory in any way. Are these the wrong RAM memory cards or am I doing something wrong?

I bought these

https://www.gskill.com/product/165/184/1536110676/F4-3200C16D-16GVKB

[Major_ToM]

Hi,

maybe we can have the opinion of @Juze-81  on that.. did it work out with your unit?

Cheers

Major ToM

[Juze-81]

I haven't tried it yet and it looks like I don't even want to try it. I don't want my mobo get bricked.

[plutissimo]

I eventually shut down the computer and thankfully had no problem booting it up. Checking with CPU-Z, I am still running the .107 firmware.

Adventurous as I am, I tried the update process again. However no luck this time either. Now I did get an error message immediately.

Translated error text:

"Windows encountered an error when the firmware should be installed. Windows found the firmware for the unit, but an error occurred when it would be installed."

Then I am encouraged to contact the manufacturer of the device. 🙂 

[plutissimo]

Hi @Major_ToM

Do you have any further advice or instructions?

I searched the web a bit and it seems like your BIOS-supplier American Megatrends has some firmware update utilities. Any of those that would work?

Thanks, plutissimo

[plutissimo]

Hi @Major_ToM Is there any answer to the previous post? Thx, plutissimo

[Major_ToM]

Hi @plutissimo ,

Iopenedup another request for the tech guys, but was put off again, so we'll have to be patient until our folks can recreate the scenario with the same/similar configuration.

Cheers

Major ToM

[plutissimo]

Hi @Major_ToM ,

Thank you for the update. I await for you to come back when you know more.

Thx, plutissimo