14.05.2020 12:25
14.05.2020 12:25
Hello,
I have a MEDION AKOYA E4230 that suddenly has stopped working. The power button led flash every 5 seconds, I hear the hard disk spine, and the Processor Fan is running at 100%.
I've replace RAM, Video Card and disconnected everything, but nothing happens.
What could it be?
Thanks a lot,
17.05.2020 12:22
17.05.2020 12:22
Hi @llinasenc
sorry to hear about your issues.
Could you give me an MSN number so I can identify the correct model.
Is this still under warranty?
24.05.2020 12:59 - edited 24.05.2020 13:00
24.05.2020 12:59 - edited 24.05.2020 13:00
Hello,
Sorry for the delay.
The MSN is 10014242:
PC System 7505 ES
The system is not under warranty.
Thanks a lot,
Alex.
29.05.2020 14:08
29.05.2020 14:08
Hi @llinasenc ,
I would recommend you to call the technical support team because it looks like a hardware fault.
Regards,
Gehringer