op 31.05.2021 08:11
op 31.05.2021 08:11
Hi. I tried to get into bios for days now?
1. Does anyone know which key triggers the bios start-up?
2. When I try to enter bios via Windows, through settings, the pc restarts and stops, screen black.
I'm getting pretty desperate here, tbh.
op 03.06.2021 18:47
op 03.06.2021 18:47
Hello @haahu
what I can think of just now:
if your assumption is correct, then if you have come into the bios with the Del key you should have a black screen
because the bios accesses the non-existent graphics onboard.
Then when you press ESC(Exit) or F10 (save and exit) afterwards Windows start up.
(ESC or F10 = the bios would be closed and the operating system would be loaded)
that would confirm your acceptance.
bye Fishtown
op 31.05.2021 09:54
op 31.05.2021 10:44
op 31.05.2021 10:44
Hi,
I did try F2, but the screen goes blank.
But this is confirmation F2 is the correct key.
It seems the bios fails to show or the screen fails to display it. Same happens when I force restart to bios via Windows settings.
My grfxcard and screen are otherwise working 100%.
I find this odd, as it's a brand new pc.
op 31.05.2021 12:07
op 31.05.2021 12:07
Hi @haahu ,
have you tried to reset your unit to its factory settings?
Just be aware that this procedure will erase all your data, therefore you should back it up previously and make sure you can recover all the apps/software and the credentials to access them.
Regards,
Gehringer
op 31.05.2021 14:34
op 31.05.2021 14:34
No. Didn't work. Called Medion. They said F11, but didn't work either.
op 31.05.2021 15:15
op 31.05.2021 15:15
Does anyone know what brand of motherboard this model uses?
MEDION ERAZER ENGINEER P10
op 31.05.2021 16:54
op 31.05.2021 16:54
Hi @haahu and welkome
Please give your MSN number. there were different Moatherboards that were installed
Board ECS B560H6-EM:
Executing the UEFI firmware configurationYou can only run the configuration program upon system startup. If the PC has already been started, shut down Windows® and restart it.Before the PC reboots, press the Del key and hold it down until the message Entering Setup appears.
Board ECS B460H6-EM:
The same
bye Fishtown
op 31.05.2021 23:01
op 31.05.2021 23:01
MSN? I have a SN: MV7110G11200742. Also a 20068998 on the same sticker
Another sticker reads "MV7110 00
EA = 1C697A7EC2AB"
op 01.06.2021 11:32
op 01.06.2021 12:22