Spotify Connect stopped working on MEDION® LIFE P85135 WiFi DAB+ Internet Radio

[Martyn]

Since 1 week, Spotify Connect no longer works on my P85135 Medion internet radio.

As soon as I connect Spotify to the radio from my phone or via Spotify in the web browser, the music starts playing. After about a minute / 90 seconds the radio crashes and restarts showing the Medion logo/boot screen.

I have tried the following
* Updated he Android Spotify & Medion app to the latest version
* Connected to the radio using the Spotify app on my Android phone as well as via the Spotify Web Player
* Reset the radio to factory settings, restarted & unplugged it.
* Rebooted router, computer & phone
* Tried it with a different radio. A family member has the same radio and experiences the same problem.

None of the above has solved the problem. I made a video of the problem which I can provide if necessary. I contacted Medion support, but they're not willing to assist me as the radio is out of warranty. To me it seem this can simply be fixed by a firmware update. I saw the same problem reported in the Dutch forum. 

Any ideas on how to fix this and can we still expect a firmware update for this? 

[JacobP]

Hi there @Martyn ,

Having a look on the Spotify forums and can see that around mid September 2023 many other people are reporting issues with Spotify connect not working on their alternative radio devices.

Seems to be an issue related to the recent version of Spotify released. I'll leave a link to the forum below.

https://community.spotify.com/t5/Other-Podcasts-Partners-etc/Numan-one-Internetradio-Crashes-maybe-w...

[lolitachapm]

Hey Medion Community,

It sounds frustrating that Spotify Connect isn't working smoothly on your Medion internet radio lately, causing it to crash and restart after a short period of playback. Have you tried checking for any software updates or resetting the radio to see if that resolves the issue? Additionally, you might want to consider exploring alternatives such as using a Spotify Premium mod app for a seamless music streaming experience on your device.

Thanks for Solving Issue!!

[Thomasrobinson]

I think you're dealing with a compatibility or software issue between Spotify Connect and your MEDION® LIFE P85135 radio. Since you've already tried updating apps, resetting devices, and troubleshooting your network, one possible workaround could be using a different version of Spotify. You might want to try installing Spotify Lite Premium APK, as it offers a more lightweight app experience that might reduce the chances of crashing or conflicts. Alternatively, if the problem is a firmware issue, keep an eye out for updates from Medion, as they may eventually release a fix. You can also check forums and user groups for any unofficial solutions or workarounds.