topic Service contact form not working in Feedback

Service contact form not working

ricardomax — Mon, 19 Jan 2026 13:53:59 GMT

I'm trying to submit a support form via the contact support page - all the fields are filled in, no errors are flagged, but when I click 'send', it does nothing, just goes back to the top of the form?

Re: Service contact form not working

RAZZ — Tue, 20 Jan 2026 09:20:40 GMT

Hi @ricardomax

If you are in the UK please email direct on service-uk@medion.com if you are in another country just change the country prefix fr, be, es, pt, ch,

thanks

Re: Service contact form not working

JVirtanen — Sun, 22 Mar 2026 13:04:19 GMT

And if one is in Finland? The finnish site doesn't even allow logging in with the service account. There is no way to create any service request.

Re: Service contact form not working

Fishtown — Sun, 22 Mar 2026 13:24:49 GMT

moi ja tervetuloa, Hello and welcome!

You can find the diagnosis, contact address, and spare parts shop here:

https://www.medion.com/gb/service/international?int_country=fi

bye Fishtown