topic Cryptomining software installed on my PC while in repair in Offtopic https://community.medion.com/t5/Offtopic/Cryptomining-software-installed-on-my-PC-while-in-repair/m-p/131659#M15 <P>I don't know who to talk to about this. Hopefully, someone can point me in the right direction.&nbsp;<BR /><BR />I live in Portugal and sent my PC in for repair on 12/01/22. I just received it back today, apparently the Medion technicians could not replicate the fault. I was looking through the Kaspersky logs and I noticed that 100s of different types of crypto-mining software were installed on my PC. Everything has been deleted from the Administrator account of course, but whoever installed the software forgot to delete the Kaspersky logs.<BR /><BR />This is obviously a massive breach of trust but also I worry about the state of my GPU if it has been crypto-mining for weeks while being "repaired".<BR /><BR />Can someone from Medion get in touch and let me know what steps I should take? I have sent an email to Medion customer service here in Portugal too and I expect action to be taken. My customer number is&nbsp;141529336.</P> Wed, 09 Feb 2022 14:47:22 GMT chriscammack 2022-02-09T14:47:22Z Cryptomining software installed on my PC while in repair https://community.medion.com/t5/Offtopic/Cryptomining-software-installed-on-my-PC-while-in-repair/m-p/131659#M15 <P>I don't know who to talk to about this. Hopefully, someone can point me in the right direction.&nbsp;<BR /><BR />I live in Portugal and sent my PC in for repair on 12/01/22. I just received it back today, apparently the Medion technicians could not replicate the fault. I was looking through the Kaspersky logs and I noticed that 100s of different types of crypto-mining software were installed on my PC. Everything has been deleted from the Administrator account of course, but whoever installed the software forgot to delete the Kaspersky logs.<BR /><BR />This is obviously a massive breach of trust but also I worry about the state of my GPU if it has been crypto-mining for weeks while being "repaired".<BR /><BR />Can someone from Medion get in touch and let me know what steps I should take? I have sent an email to Medion customer service here in Portugal too and I expect action to be taken. My customer number is&nbsp;141529336.</P> Wed, 09 Feb 2022 14:47:22 GMT https://community.medion.com/t5/Offtopic/Cryptomining-software-installed-on-my-PC-while-in-repair/m-p/131659#M15 chriscammack 2022-02-09T14:47:22Z