https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123164#M237 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIN_20210922_18_18_41_Pro.jpg" style="width: 999px;"><img src="https://community.medion.com/t5/image/serverpage/image-id/12493i006B1B73584413DA/image-size/large?v=v2&amp;px=999" role="button" title="WIN_20210922_18_18_41_Pro.jpg" alt="WIN_20210922_18_18_41_Pro.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIN_20210922_18_26_57_Pro.jpg" style="width: 999px;"><img src="https://community.medion.com/t5/image/serverpage/image-id/12494i7E08B1A12DD87090/image-size/large?v=v2&amp;px=999" role="button" title="WIN_20210922_18_26_57_Pro.jpg" alt="WIN_20210922_18_26_57_Pro.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIN_20210922_18_27_38_Pro.jpg" style="width: 999px;"><img src="https://community.medion.com/t5/image/serverpage/image-id/12495i545F1684019D9335/image-size/large?v=v2&amp;px=999" role="button" title="WIN_20210922_18_27_38_Pro.jpg" alt="WIN_20210922_18_27_38_Pro.jpg" /></span></P><P>&nbsp;</P><P>these photos were taken with the webcam. so the reflection is on the left side of the of the photo.</P> Fri, 24 Sep 2021 13:11:48 GMT CEM 2021-09-24T13:11:48Z https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123082#M235 <DIV class="lia-message-subject lia-component-message-view-widget-subject"><DIV class="MessageSubject"><DIV class="lia-message-subject"><FONT face="inherit">Does anyone else experience a very annoying reflection of the webcam (flash) light on the right side of the screen when using it? It's visible during daylight hours, but more visible when it's darker in the room. it's like the webcam </FONT>hasn't<FONT face="inherit">&nbsp;been installed correctly, so the flashlight shines through and you'll end up with a permanent reflection of it on your screen.&nbsp;</FONT></DIV></DIV></DIV> Thu, 23 Sep 2021 13:07:28 GMT https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123082#M235 CEM 2021-09-23T13:07:28Z https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123137#M236 <P>Hi&nbsp;<a href="https://community.medion.com/t5/user/viewprofilepage/user-id/35158">@CEM</a>&nbsp;,</P> <P>&nbsp;</P> <P>do you have any photos of that?<BR /><BR />Please make sure that you point the camera towards an empty wall before taking the photo, so it will protect your privacy and the photo will be approved by moderators.</P> <P>&nbsp;</P> <P>Regards,</P> <P>Gehringer</P> Fri, 24 Sep 2021 10:03:11 GMT https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123137#M236 Gehringer 2021-09-24T10:03:11Z https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123164#M237 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIN_20210922_18_18_41_Pro.jpg" style="width: 999px;"><img src="https://community.medion.com/t5/image/serverpage/image-id/12493i006B1B73584413DA/image-size/large?v=v2&amp;px=999" role="button" title="WIN_20210922_18_18_41_Pro.jpg" alt="WIN_20210922_18_18_41_Pro.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIN_20210922_18_26_57_Pro.jpg" style="width: 999px;"><img src="https://community.medion.com/t5/image/serverpage/image-id/12494i7E08B1A12DD87090/image-size/large?v=v2&amp;px=999" role="button" title="WIN_20210922_18_26_57_Pro.jpg" alt="WIN_20210922_18_26_57_Pro.jpg" /></span><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WIN_20210922_18_27_38_Pro.jpg" style="width: 999px;"><img src="https://community.medion.com/t5/image/serverpage/image-id/12495i545F1684019D9335/image-size/large?v=v2&amp;px=999" role="button" title="WIN_20210922_18_27_38_Pro.jpg" alt="WIN_20210922_18_27_38_Pro.jpg" /></span></P><P>&nbsp;</P><P>these photos were taken with the webcam. so the reflection is on the left side of the of the photo.</P> Fri, 24 Sep 2021 13:11:48 GMT https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123164#M237 CEM 2021-09-24T13:11:48Z https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123262#M238 <P>Hi&nbsp;<a href="https://community.medion.com/t5/user/viewprofilepage/user-id/35158">@CEM</a>&nbsp;,</P> <P>&nbsp;</P> <P>it looks to me that there is indeed a light causing this reflex, and it does not look like a software/compatibility related issue.</P> <P>&nbsp;</P> <P>I would advise you to contact Medion technical support to receive information on how to return the unit to the service center for further assessment</P> <P>&nbsp;</P> <P>Regards,</P> <P>Gehringer</P> Mon, 27 Sep 2021 08:15:11 GMT https://community.medion.com/t5/Video/Medion-Akoya-e15303-Webcam/m-p/123262#M238 Gehringer 2021-09-27T08:15:11Z