topic Re: Tv keeps switching off when connected to internet in Video

Tv keeps switching off when connected to internet

SJG — Thu, 05 Aug 2021 20:43:11 GMT

This is so frustrating I have a tv which clearly is useless, I can watch ordinary tv no Sky, rang Medion left a message but nobody has responded. I think we should be compensated for a tv that doesn’t work properly, how long are we supposed to wait for a response from this company. I am paying for Sky when I cannot use it with the tv. Send me a full refund is what they should do. They clearly are pretty useless with there customer support. Hope this is sorted quickly. Not a very happy customer.

Re: Tv keeps switching off when connected to internet

ianlunn — Thu, 05 Aug 2021 21:09:33 GMT

ours started couple weeks ago switching off after 1/2 hour now it never gets past 10 seconds. disconnected from router and it stays on.

Re: Tv keeps switching off when connected to internet

ianlunn — Fri, 17 Sep 2021 07:11:02 GMT

With ours I switched the router off (power off), (this allowed the tv to remain on) then went to settings on tv and turned off WiFi, at this point I switched router back on for other equipments connection. It then worked OK for a few days so I switched WiFi back on and its been OK since.