topic Re: Can you help me :( in Audio

Can you help me :(

Lahmeren — Thu, 22 Dec 2022 11:39:16 GMT

i just bought a new jbl vibe 100 earbuds and tested in my phone and my friends laptop it is working perfectly but when i tried to connect my Medion Erazer P6605 , there was no sound or there was a noise like that "i irl h worl"

after that i tried to connect my phone to the laptop but i couldnt and reinstalled win11 in offical microsoft server reinstalled Bluetooth drivers and still same...

Please help me

Re: Can you help me :(

EastClintwood — Fri, 23 Dec 2022 14:35:14 GMT

Hello @Lahmeren, and welcome to the community.

To run a diagnostic, do the following:
Settings > System > Troubleshooting > Other troubleshooting. Next to Bluetooth, select "Run" and follow the instructions.

Regards,
EastClintwood

Re: Can you help me :(

Lahmeren — Thu, 29 Dec 2022 12:28:45 GMT

@EastClintwood it didn't work