topic Re: medion akoya in Operating Systems

medion akoya

bloop — Tue, 05 Aug 2025 21:45:23 GMT

when i update to windows 11 24h2 or whatever it is when i restart it says i have no wifi adapter i have tried always to sort this even downloading driver package from medion before the update when looking in the device manager it show i have an adapter but only bluetooth ,how do i solve this

Re: medion akoya

RAZZ — Wed, 06 Aug 2025 15:48:51 GMT

Hi @bloop

Please can you provide you MSN number of the device, found on a sticker on the bottom of the unit. (8 digits long)

There were some known issues with this update but identifying the unit will help

Thanks

Re: medion akoya

Fishtown — Wed, 06 Aug 2025 16:28:54 GMT

Hi @bloop and welcome

helpfull:

https://community.medion.com/t5/Notebook-Netbook/Kein-WLAN-mehr-nach-Windows-Update-E16433-MSN30038631/m-p/179094#M30289

good luck, bye Fishtown

Re: medion akoya

bloop — Wed, 06 Aug 2025 16:49:03 GMT

msn30039138 have tried alsorts to sort it