topic Re: Erazer Major X20 Bios update? in ERAZER Gaming

Erazer Major X20 Bios update?

BlindWarrior — Sun, 26 Apr 2026 21:56:15 GMT

Hello,

I own an Erazer Major X20 with the following serial number:
GM6PX7X2230703757

The machine is currently running Bios version:

BIOS Version: N.1.09MED06 Build Date and Time: 09/26/2023 10:59:58

Since this bios is from 2023 I was wondering if there is a newer bios version available for this machine? Could somebody from the medion/erazer support staff check this for me?

Everything works fine so far, but I like to stay up to date with my bios versions.

Thank you very much!

p.s.

I checked the driver page for this laptop and there is no bios version posted there. Also, the bios I installed previously (see the number above) is not listed there but I got it somewhere on this forum.

Re: Erazer Major X20 Bios update?

RAZZ — Tue, 28 Apr 2026 09:00:46 GMT

Hi @BlindWarrior

DO you have the MSN number? 8 digits long found on the device to correctly identify so we can check if there is an updated BIOS version for your exact device.

thanks

Re: Erazer Major X20 Bios update?

BlindWarrior — Tue, 28 Apr 2026 15:18:29 GMT

Hi Razz,

Thank you for helping me. I wish I can provide the number but I can't find it on my system.

I would like to say that I am blind but the person who helped me can't find any msn number.

She made pictures of the laptop though, Can I send them to you so you could have a look yourself. Or is there another way to find it in the system itself?

Re: Erazer Major X20 Bios update?

BlindWarrior — Tue, 28 Apr 2026 15:26:52 GMT

Hi @RAZZ I forgot to mention you in my previous post. Thank you for your help.

Re: Erazer Major X20 Bios update?

Fishtown — Tue, 28 Apr 2026 17:37:03 GMT

Hello @BlindWarrior and welcome!

You can insert photos when you write a post and click on the camera symbol (top bar) to insert the images.

You have several options for finding your MSN number.

Check the bottom of the device or the packaging.

Use the Medion Services app

https://www.medion.com/gb/service/service-app

or press the Windows key + R and type "msinfo32". Look under "system SKU".

bye Fishtown

Re: Erazer Major X20 Bios update?

BlindWarrior — Tue, 28 Apr 2026 17:52:12 GMT

Hello @Fishtown and @RAZZ ,

Thank you for helping me.

In msinfo32 under system sku is the following number:

ML-210015 40084496

Is this something you can use to help me further?

Best regards,

BlindWarriorSven

Re: Erazer Major X20 Bios update?

RAZZ — Wed, 29 Apr 2026 07:09:05 GMT

hi @BlindWarrior

Out of interest was this a sample unit pre sales release, as the MSN 40084496 shows this as product description:- NB TFG Sample GM6PX7X Seeding Unit NL,

If you able to supply images of all the stickers on the underside this would be helpful so a correct BIOS can be looked into.

thanks

Re: Erazer Major X20 Bios update?

BlindWarrior — Wed, 29 Apr 2026 07:35:08 GMT

Hello @RAZZ , I got this laptop as part of a sponsorship with Erazer. So it might be perfectly possible that this one is not from a retailer or such. I hope it worked to insert the pictures in this message. I can't see them myself due to accessibility limitations.

Re: Erazer Major X20 Bios update?

BlindWarrior — Wed, 29 Apr 2026 07:47:17 GMT

Hi @RAZZ , I think that not all images were uploaded due to size limitations. I'll try again.

Re: Erazer Major X20 Bios update?

RAZZ — Wed, 29 Apr 2026 07:52:09 GMT

hi @BlindWarrior

Thanks for the reply, the images will need approval before they show on the forum.

cheers

Re: Erazer Major X20 Bios update?

Fishtown — Wed, 29 Apr 2026 07:56:28 GMT

Hello @RAZZ
Interesting!

@RAZZ schrieb: Out of interest was this a sample unit pre sales release,

Actually, Medion should know their products better than the user. 😎

That's why he's asking his question here. He's already provided the MSN and even the serial number.

bye Fishtown

Re: Erazer Major X20 Bios update?

RAZZ — Wed, 29 Apr 2026 08:01:41 GMT

hi @Fishtown

It is more to know the origin of the device to the user as these are distributed pre sales release under certain conditions and should not be sold.

Thanks

Re: Erazer Major X20 Bios update?

BlindWarrior — Wed, 29 Apr 2026 08:10:38 GMT

@RAZZ @Fishtown I just want to add that I didn't buy this device, I got it from Erazer Netherlands as part of a sponsorship. I am a streamer on Twitch and youtube. So far, the device has been working great, I was just curious if my bios is up-to-date or if there is a newer version available.

Re: Erazer Major X20 Bios update?

RAZZ — Wed, 29 Apr 2026 08:29:17 GMT

hi @BlindWarrior

I am currently verifying if we have a BIOS update for you, I will be in contact as soon as I get some feedback.

Thanks

Re: Erazer Major X20 Bios update?

Fishtown — Wed, 29 Apr 2026 08:37:17 GMT

Hello @BlindWarrior

I just looked at your Facebook page.

My utmost respect.

bye Fishtown

Re: Erazer Major X20 Bios update?

BlindWarrior — Wed, 29 Apr 2026 08:44:14 GMT

@RAZZ Thanks. I will wait for your answer. @Fishtown Thank you too. I am happy to be able to do what I do. To be blind is challenging some time but with all the tech available these days, people can achieve a lot. If you are interested, feel free to join one of my live streams on Youtube or Twitch.