topic Re: Software/drivers for Erazer Wizard P20? in ERAZER Gaming

Software/drivers for Erazer Wizard P20?

aztorian — Fri, 30 Aug 2024 19:08:19 GMT

Got the new Wizard P20 mouse but the scroll wheel is not working. Can't seem to find the drivers/software for the mouse anywhere.

Any help?

Re: Software/drivers for Erazer Wizard P20?

Fishtown — Fri, 30 Aug 2024 19:22:04 GMT

hello @aztorian and welcome
Do you have an MSN number for the Mouse?

bye Fishtown

Re: Software/drivers for Erazer Wizard P20?

Fishtown — Fri, 30 Aug 2024 20:25:08 GMT

Hello @aztorian
The Mouse Wizard P20 was only presented at Gamescon 2024 and is not yet available in the online shop
There doesn't seem to be an instruction manual for it yet either.

don't you have an instruction manual?
There is usually a link to the software entered there.

bye Fishtown

source:

https://media.medion.com/cms/medion/newsroom/Bildmaterial-Gamescom-2024-Auswahl.zip

https://media.medion.com/cms/medion/newsroom/PM_Gamescom-2024_FINAL.pdf

Re: Software/drivers for Erazer Wizard P20?

aztorian — Sat, 31 Aug 2024 08:57:41 GMT

Hi @Fishtown,

Thanks for taking your time to try and resolve this issue.

The MSN: 50076520.

The instruction booklet QR takes me to the Medion Service website. I have tried entering the MSN there, but there is no software available.

Re: Software/drivers for Erazer Wizard P20?

BlackSheep — Sun, 01 Sep 2024 09:37:05 GMT

The mouse was just officially unveiled at Gamescom 2024.

The manufacturer still seems to need a little more time for the software.

As part of my work, I also have some of the new Erazer lineup in front of me and have now invested a lot of time to find out that there is no software yet.

The only way to find out is to contact support or the person who gave you the mouse. Maybe they can help...

I know that's not a particularly satisfactory answer.

Re: Software/drivers for Erazer Wizard P20?

Fishtown — Sun, 01 Sep 2024 09:44:46 GMT

Hello @aztorian
where did you get the mouse?
Are you taking part in the "erazer season pass" and have reached level 7 (Hero)

where the reward is a peripheral set consisting of the ERAZER Mage P20 headset, ERAZER Supporter X20 keyboard, ERAZER Templar X20 mouse pad, and ERAZER Wizard P20 mouse?
Can you still post/image your operating instructions here? There is no record of any of the new devices.

bye Fishtown

Re: Software/drivers for Erazer Wizard P20?

aztorian — Sun, 01 Sep 2024 10:28:07 GMT

Hi @Fishtown,

It's a review unit. I am working for an online magazine reviewing games and gaming hardware/accessories. I only reveived the mouse after working hours on friday, which meant I couldn't contact the company who sent it to me. That's why I went to this forum to see if someone knows how to get the drivers/software.

At this point I might just wait til monday to see if I can resolve it with the senders.

Re: Software/drivers for Erazer Wizard P20?

BlackSheep — Sun, 01 Sep 2024 17:05:04 GMT

A Picture of instructions or a Picture of the Products?

Re: Software/drivers for Erazer Wizard P20?

Fishtown — Sun, 01 Sep 2024 17:17:25 GMT

Hi @BlackSheep and welcome

a picture of the instructions, thank you

bye Fishtown

Re: Software/drivers for Erazer Wizard P20?

BlackSheep — Sun, 01 Sep 2024 17:30:18 GMT

Here we go:

Here in English or do you prefer another language?

It's funny, the operating instructions come with a flyer with a QR code.

However, it only leads to the community page - the new products have probably not yet been added.

Re: Software/drivers for Erazer Wizard P20?

BlackSheep — Tue, 03 Sep 2024 09:45:37 GMT

I have some news about this, the software is not yet available - it is still being finalized - according to Erazer.

However, everything works perfectly, only the fine adjustments will probably only be possible with the software.

Re: Software/drivers for Erazer Wizard P20?

BlackSheep — Tue, 03 Sep 2024 09:48:49 GMT

Classic double post - please delete this one.

Re: Software/drivers for Erazer Wizard P20?

Fishtown — Wed, 18 Sep 2024 17:57:39 GMT

Hi @BlackSheep @aztorian

good news:

https://cdn.medion.com/cdn/download.pl?lang=uk&filename=sw_md88440_w1x.zip&id=24007&type=software

bye Fishtown

Re: Software/drivers for Erazer Wizard P20?

BlackSheep — Thu, 19 Sep 2024 11:51:40 GMT

@Fishtown thanks for the information - is there now a product page? I haven't found one yet at least.

The link is helpful, but I find it terrible that Erazer gives each individual product its own software.

This is no longer in keeping with the times and only costs unnecessary resources.

Now I just need the software for the Mage P20 headset. 😆

Re: Software/drivers for Erazer Wizard P20?

Fishtown — Thu, 19 Sep 2024 16:56:17 GMT

Hi @BlackSheep

Product Page for wizard P20 MD88440 , look here: https://www.medion.com/gb/service/product-detail/50076520

There is apparently no software for the Mage P20; it is controlled via the control panel.

How do you know there is one for that?

bye Fishtown

Re: Software/drivers for Erazer Wizard P20?

BlackSheep — Thu, 19 Sep 2024 17:34:33 GMT

Hey @Fishtown ,

I have a list with the technical data and have slipped in the file.

The headset actually works without software. Thanks for the hint. 🙃

But it's still a bit unlucky that the mouse and keyboard can't be controlled by a single piece of software. 🤔