topic Re: Changing video card in ERAZER Gaming

Changing video card

zothar — Mon, 15 Jul 2019 15:02:21 GMT

I have a Medion Erazer x7817, with a GeForce GTX 670m 1.5GB which is not working properly

Can I change it with a "N13E-GR-A2 For ASUS G75VX NVIDIA Graphic Card GTX670M DDR5 3GB VGA"

Thank you

Re: Changing video card

TPFLegionaire — Thu, 18 Jul 2019 09:02:40 GMT

Hi @zothar

Sorry for late reply on this, could you give me the MSN number of your machine so i can check the specs and compatibility of the right model

in the meantime, if you haven't done so already ,could you check with the seller of the graphic card if he is able to give you any indication that it is compatible with your model of laptop?

Also , would you be able to describe the symptoms/issues you are experiencing, maybe we can troubleshoot this without you having to buy anything 😉 , also tell us which operating system you ae using . Many thx.

Thank you for your patience.

Re: Changing video card

zothar — Sat, 20 Jul 2019 08:31:46 GMT

Hi @TPFLegionaire

First of all thank you for your replay

Secondly the MSN is 30014554

Thirdly, I've switched back to the GeForce video card, to experience the problems, so I can give you a better description, and the problem miraculously disappeared...

(I couldnt play Overwatch, because Ive got an error, that the driver is outdated, which is fine, I dont care about Overwatch that much, and I dont want to risk having problems again, and I did get a blue screen after couple of hours of gaming, which is probably a hard drive problem, but otherwise everything's fine so far)

I will come back if I experience some bigger problems later on

Have a lovely weekend 🙂

Re: Changing video card

zothar — Sat, 20 Jul 2019 08:42:35 GMT

By the way, the last problem with the video card was, that it freezed the screen, and I had to restart it

I'm using win7, but I had the same problem (and others with both) with win10 as well

Re: Changing video card

Fishtown — Sun, 21 Jul 2019 08:06:11 GMT

moin @zothar

Possible cause of frozen image:

Ram-Memory defective, check this

PC too hot, fan cleaning

Graphics card is not properly in the slot, contact difficulty

what are the other difficulties?

Tschüss Fishtown

Re: Changing video card

zothar — Tue, 23 Jul 2019 05:29:02 GMT

Hi @Fishtown

Thank you for your reply

So far I'm not sure how smoothly I will be able to use my laptop for gaming, it did freeze one time, but it wasn't like before, now the game only stopped, not responding, and I was able to restart it

I want to give this couple of weeks to see, how would it work, and get back to this after

Thank you all for the comments

Re: Changing video card

zothar — Wed, 16 Oct 2019 22:48:44 GMT

Hi again @Fishtown and @TPFLegionaire

The King has died. I mean the videocard. I would like to replace it, but I don't know which one is compatible

I've looked at ebay.co.uk, but I don't want to spend £90, and later release, it's not working

Can you pls help me out with this, and if you can, show me some examples via ebay.co.uk?

Thank you

P. S. I want a similiar card, nothing too expensive...

Re: Changing video card

Gehringer — Thu, 17 Oct 2019 09:33:55 GMT

Hi @zothar,

here it follows your original graphic card specs:

NVIDIA GeForce GTX670M
* Codename: N13E-GS1-LP-A1
* Pipelines: 336 - unified
*Core clock: 598 MHz

* Shader clock: 1196 MHz
* Memory clock : 1500 MHz
* Memory bandwidth: 192 bits
* Memory type: GDDR5
* Max. Memory size: 3072 MB
* Shared Memory: no
* DirectX: DirectX 11, Shader 5.0
* Transistors: 1950 million
* Manufacturing
Process : 40nm * Features: Optimus, SLI, PhysX, Verde Drivers, CUDA, 3D Vision, 3DTV Play

You can contact the manufacturer's customer service team and ask for a list of compatible graphic cards but we can only recommend you to use the original ones since they have been homologated for your product.

Please let me know if it helped.

Regards,

Gehringer

Re: Changing video card

zothar — Fri, 18 Oct 2019 06:48:30 GMT

Hi @Gehringer

Thank you for the reply

Unfortunately the details is not helping in this situation

How can I contact the manufacturer's customer service team?

Thank you

Re: Changing video card

Gehringer — Fri, 18 Oct 2019 09:26:08 GMT

Hi @zothar,

you can reach NVIDIA's support page here.

In there you will find a lot of information regarding its products, including FAQ.

They also offer you support through FORUM, live chat and E-Mail.

I hope the information I have provided earlier may help you later during your journey.

Please come back to tell us if you got your issue solved.

Regards,

Gehringer

Re: Changing video card

zothar — Wed, 23 Oct 2019 07:00:46 GMT

Hi @Gehringer

Thank you for the reply and suggestion

I thought somebody from medion team can help, they put together the laptop after all

At this point, I'm using the laptop at it is