topic Re: Memory type for X6807 in ERAZER Gaming

Memory type for X6807

martinmt — Fri, 06 Sep 2019 12:02:38 GMT

Just bought a X6807 gaming laptop from box (popular deal this week I think!)

It comes with one 8GB ram stick. I went to scan it at Crucial so I could add a second 8GB and their scan could not identify it. Which was a surprise.

I know it's DDR4 ram - do I need to look for a specific spec of ram though or is it reasonably generic?

Thanks

Martin

Re: Memory type for X6807

TPFLegionaire — Wed, 11 Sep 2019 09:09:21 GMT

Hi @martinmt

Sorry about late reply, If you still need help. I would like to first identify the correct model of that series.so I can find the right specs, could you tel me the MSN of the device, it's usualy an 8 digit nuber at the back, starting 500,300,200.

Once you have the MSN number you could check our Medion spare parts site to see if we have any ram for you.

It's annoying the crucial site did not come up with anything they are usualy pretty good , where you able to have more success with any of their competitors?.

Re: Memory type for X6807

martinmt — Fri, 13 Sep 2019 07:16:07 GMT

MSN number is 30026173

No I couldn't get anything from the other memory seller scans either so quite frustrating.

Martin

Re: Memory type for X6807

TPFLegionaire — Fri, 13 Sep 2019 08:15:53 GMT

Hi @martinmt

here are the memmory specs you need.
DDR4 SO-DIMM (PC4-21300 / 2666MHz)
2 slots, 32GB max

Buy from reputable supliers with a good return policy and you should not have any issues.

Re: Memory type for X6807

martinmt — Fri, 13 Sep 2019 11:01:19 GMT

Great, thank you.

I don't find any files or driver updates for my model on your system either (thinking of bios updates etc) - but I hope they are coming soon?

regards

Martin

Re: Memory type for X6807

TPFLegionaire — Fri, 13 Sep 2019 11:17:36 GMT

Hi @martinmt

I am not currently aware of new drivers or Bios for your machine at this moment in time.

Are you trying to solve any other issues? Let us know so we can help.

Re: Memory type for X6807

martinmt — Fri, 13 Sep 2019 11:26:25 GMT

OK thanks. No issues at present, I just normally check for bios upgrades when I get a new laptop. I've ordered some more memory so hopefully happy days ahead.

Re: Memory type for X6807

martinmt — Sun, 15 Sep 2019 08:43:31 GMT

Just to follow up - I ordered some memory from Amazon based on those specs - and it turned up and was the wrong size. It has to be a 3cm x 1cm sized dimm. Just mentioning this in case others are having the same frustrations. I suppose I should have simply taken the back off the machine in the first place (as this is when I realised my error!)

Anyway, that is now going back, and I have ordered this one which is coming today - and I am hoping this will be the correct one for my laptop! [link removed as that was the wrong size as well]

Update= Removed my link as that was the wrong size as well! So I'm still trying to find an 8GB DIMM that fits my machine. Shouldn't really be this hard.

Re: Memory type for X6807

Blither — Tue, 17 Sep 2019 15:18:02 GMT

Appreciate you posting this thread as I find myself in a similar situation. I haven't yet ordered any RAM and so I will wait to hear from you what result you get. Naturally it's important to get the 10% speed boost compatible so I'm really hoping you succeed and I can find out exactly what I need!

Re: Memory type for X6807

Gehringer — Wed, 18 Sep 2019 11:33:53 GMT

Hi @martinmt,

Have you already tried the official Medion UK service shop website?

It is the official Medion site for purchasing spare parts and components.

I’ve checked it and they have your memory available for purchase.

To order it, just go to the website, search by your product’s MSN number and choose the memory from the list of available items.

All the best,

Gehringer

Re: Memory type for X6807

martinmt — Sun, 22 Sep 2019 09:53:42 GMT

OK thanks, I can see they are offering a Dimm there but it's very expensive at nearly 70eu including shipping. All I want to know is what the generic product is so I can make my own buying decision. It's ridiculous that it's such a mystery.

Re: Memory type for X6807

Fishtown — Sun, 22 Sep 2019 10:57:16 GMT

Hi @martinmt

no mystery,

what kind of ram you got was written to you in post 4 of @TPFLegionaire

if you want to have an exact name read the ram data with:

https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&cad=rja&uact=8&ved=2ahUKEwi686PSnuTkAhWFb1AKHfAIBXAQFjABegQIABAB&url=https%3A%2F%2Fwww.chip.de%2Fdownloads%2FCPU-Z_13011109.html&usg=AOvVaw2VptQUNPCVnMj-0dZczZ5Q

Bye Fishtown

Re: Memory type for X6807

Blither — Sun, 22 Sep 2019 11:10:44 GMT

Hi - that's helpful, thanks. I'm using CPU-Z but I'm concerned it doesn't give enough information on exactly what brand is used. In order to get the additional boost you can get from using two 'identical' (I guess close to is enough) sticks I want to be sure that what I get is as similar as possible.

CPU-Z tells me little more than post 4. Post 4 is very helpful, though.

https://imgur.com/qI3qsQU

Re: Memory type for X6807

Fishtown — Sun, 22 Sep 2019 11:26:53 GMT

Hi @Blither

look under "SPD" do you have no name/part number there as in this example picture:

Bye Fishtown

Re: Memory type for X6807

Blither — Sun, 22 Sep 2019 11:34:25 GMT

Hahaha I'm an idiot! I'm so sorry to take up your time with my stupidiy. Yes, I do...
I'm not sure why my pictures are not showing...

DIMM # 1
SMBus address 0x50
Memory type DDR4
Module format SO-DIMM
Module Manufacturer(ID) Samsung (CE00000000000000000000)
SDRAM Manufacturer (ID) Samsung (CE00000000000000000000)
Size 8192 MBytes
Max bandwidth DDR4-2666 (1333 MHz)
Part number M471A1K43CB1-CTD
Serial number 404ACB21
Manufacturing date Week 32/Year 18
Nominal Voltage 1.20 Volts
EPP no
XMP no
AMP no

Re: Memory type for X6807

martinmt — Sun, 22 Sep 2019 12:13:35 GMT

@Fishtown - thank you that was really useful. I *think* I now have a compatible Samsung DIMM (and for under £40) so I am ordering and if it is the correct type and size, I'll mark complete and provide a link for others etc.

Re: Memory type for X6807

Fishtown — Sun, 22 Sep 2019 12:19:45 GMT

@martinmt @Blither

you´re welcome

bye Fishtown

Re: Memory type for X6807

Gehringer — Mon, 14 Oct 2019 12:46:40 GMT

Hi @martinmt,

we still haven't heard back from you.

Please let us know if your problem is solved.

Regards,

Gehringer

Re: Memory type for X6807

martinmt — Tue, 15 Oct 2019 08:07:17 GMT

Hi there

I am expecting my new DIMM tomorrow and I am confident that this time it will fit and work as the part number is correct.

I bought it from Scan.co.uk in the UK , with tax and delivery it cost about £42

In case anyone wants to look at this - here is a direct link to the product:

http://tidd.ly/baeb3020

Update: Ram received this morning and installed and all sorted. Genuine Samsung Dimm as well.

Thanks

Martin

Re: Memory type for X6807

driver8 — Mon, 19 Apr 2021 11:19:41 GMT

Thanks for the informative thread, Martin (and others).

Just for info, in case it helps anyone else.

The Crucial (UK) memory scanner worked OK for me for my X6807 >> my results page at Crucial - and the same thing - as a 3MB png file - and - as a 5MB PDF.