Medion Erazer x20 reboots during gaming

metamise — Fri, 13 Jan 2023 16:29:31 GMT

Hello,
Here is my configuration :

(MSN) 10024281

Intel i7 11700KF 
Gigabyte RTX 3080
32 GB DDR4 RAM Kingston Fury RGB
120 GB SSD
1TB SSD CRUCIAL P5 PLUS
Alphacool Eisbär AIO 240 CPU cooler (expandable)
Seasonic Focus GX-750

Operating system name Microsoft Windows 11 Professional
Version 10.0.22621 Build 22621
Other operating system description Not available
Operating System Manufacturer Microsoft Corporation
Computer DESKTOP-0NKN2EJ
Manufacturer Gigabyte Technology Co.
Model Z590 AORUS ELITE AX
Type PC based on x64
System Reference (SKU) Default string
11th Gen Intel(R) Core(TM) i7-11700KF @ 3.60GHz, 3600 MHz, 8 core(s), 16 logical processor(s)
BIOS Version/Date American Megatrends International, LLC. F6, 23/08/2021
SMBIOS Version 3.3
Embedded controller version 255.255
UEFI BIOS Mode
Baseboard Manufacturer Gigabyte Technology Co.
Baseboard Product Z590 AORUS ELITE AX
Baseboard version Default string
Platform Role Desktop
Secure Boot Status Enabled
PCR 7 Configuration Required elevation to display
Windows directory C:\Windows
System directory C:\Windows\system32
Startup device ìDeviceîHarddiskVolume3
Regional option France
Hardware abstraction layer Version = "10.0.22621.819
User DESKTOP-0NKN2EJ\user
Time zones Paris, Madrid
Physical memory (RAM) installed 32.0 GB
Total physical memory 31.9 GB
Available physical memory 27.1 GB
Total virtual memory 36.9 GB
Available virtual memory 30.2 GB
Exchange file space 5.00 GB
Exchange file C:\pagefile.sys
Kernel DMA protection Disabled
Virtualization-based security Running
Security properties required for virtualization-based security 
Security properties available for virtualization-based security Basic virtualization support, Secure boot, Read-only UEFI code, SMM Security Mitigations 1.0, Mode-based runtime control, APIC virtualization
Services configured for virtualization-based security Code integrity enforced by hypervisor
Credential Guard, Hypervisor Enforced Code Integrity
Windows Defender Application Control policy applied
Windows Defender Application Control User Mode Policy Audit
Device Encryption Support%s Required elevation to display
A hypervisor has been detected. Features required for Hyper-V will not be displayed.

In games, I have a concern, the game crashes from about 20 min. I don't have the impression that the CPU or GPU is overheating, the fans are running normally.
I have seen in some reviews that it could be a problem with the bios version. With the characteristics of the pc, can you tell me if this could be due to my bios version?

@Andi @JanD (Sorry for tag, I saw that you have been active in threads I found while searching for a solution).

Thanks for your help.

Re: Medion Erazer x20 reboots during gaming

metamise — Fri, 13 Jan 2023 16:31:44 GMT

Small precision:
During crashes either the pc restarts, or I am back on the desktop and the game is closed.

topic Re: Medion Erazer x20 reboots during gaming in ERAZER Gaming

Medion Erazer x20 reboots during gaming

Re: Medion Erazer x20 reboots during gaming