topic Re: Problem webcam doesn't work in ERAZER Gaming

Problem webcam doesn't work

sybes — Mon, 05 Apr 2021 20:02:42 GMT

Hello,

Since one week, I have some problem with my webcam.

I have a medion erazer P6661.

I open an application which need access to the webcam (like messenger, skype, teams, or juste the camera).

The light of the camera turns on but I get a black screen instead of the render of the camera.

Do you have a solution to this problem ? Other solution than just reinit my computer ?

I have already checked on the window update. All is up to date. I checked the authorization for app to access to the camera. All is good too. I checked in the peripheric manager, deinstall and reinstallt the camera driver. Nothing work.

Please help me.

Cordially

Re: Problem webcam doesn't work

sweetpoison — Tue, 06 Apr 2021 05:57:40 GMT

Hi @sybes

It's worth to check Camera privacy settings and make sure your apps can access it.

Cheers

Re: Problem webcam doesn't work

sybes — Tue, 06 Apr 2021 16:07:19 GMT

Hello

I have already checked that :

Re: Problem webcam doesn't work

Mattie941 — Sun, 20 Feb 2022 20:57:53 GMT

Hi,

I have the same problem with my laptop. I have had the problem for some time but I am only addressing it now. Other than the camera app, all other apps cannot access the camera and the camera light flashes. I have given the apps access to the camera and ensured the latest drivers are installed. Using apps like Messenger, if I continually click the "turn camera on" button during a call, the camera will eventually work in the app. However, after 5-10 minutes the camera cuts out again. Any ideas for a fix?

OS: Windows 10 Home
Version: 21H2
OS build: 19044.1566

MSN: 3002 1742

Integrated camera driver version: 10.0.19041.1387