https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113405#M1205 <P>Thank, it helped a lot <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 08 Apr 2021 15:23:23 GMT Syon 2021-04-08T15:23:23Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113220#M1196 <P>Hello, I bought a new laptop at the start of the year, a Medion Erazer, and like 2 weeks ago, the W key started working badly. I took out the key, and i realized that the little silicone piece, the one that acts as a sucker cup (i'm spanish and i'm not sure if it is called like that), that small piece is broken, it has a cut and it doesn't works well. Does anyone know how can i fix it or where can i get one new? Thanks.</P> Wed, 07 Apr 2021 08:38:38 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113220#M1196 Syon 2021-04-07T08:38:38Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113342#M1198 <P>Hi&nbsp;<a href="https://community.medion.com/t5/user/viewprofilepage/user-id/32541">@Syon</a>&nbsp;,</P> <P>&nbsp;</P> <P>you can look for the KB at our spare parts website <A href="https://www.medion.com/medionserviceshop/welcome" target="_self">here</A><BR /><BR />Regards,</P> <P>Gehringer</P> Thu, 08 Apr 2021 07:08:39 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113342#M1198 Gehringer 2021-04-08T07:08:39Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113348#M1199 <P>I used the "Spare part search" function, but the MSN doesn't work, and the MD shows me kitchen stuff, i don't know why.</P> Thu, 08 Apr 2021 07:44:35 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113348#M1199 Syon 2021-04-08T07:44:35Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113354#M1200 <P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>Hello&nbsp;<a href="https://community.medion.com/t5/user/viewprofilepage/user-id/32541">@Syon</a>&nbsp; and welcome</SPAN></SPAN> </SPAN></P><P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>in order to be able to help:</SPAN></SPAN></SPAN></P><P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>tell us your MSN and the MD number</SPAN></SPAN></SPAN></P><P><SPAN class="VIiyi"><SPAN class="JLqJ4b ChMk0b"><SPAN>bye fishtown</SPAN></SPAN></SPAN></P> Thu, 08 Apr 2021 09:24:05 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113354#M1200 Fishtown 2021-04-08T09:24:05Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113382#M1202 <P><a href="https://community.medion.com/t5/user/viewprofilepage/user-id/19292">@Fishtown</a>&nbsp;</P><P>MD61383</P><P>MSN 30026304</P> Thu, 08 Apr 2021 13:26:31 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113382#M1202 Syon 2021-04-08T13:26:31Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113389#M1203 <P>Hello <a href="https://community.medion.com/t5/user/viewprofilepage/user-id/32541">@Syon</a>&nbsp;<BR />I didn't find yours, but I found another.<BR />please ask support to see if this fits.<BR />The board is the same, battery number too</P><P><A href="https://www.medion.com/medionserviceshop/search?sbf=true&amp;sfs=0&amp;msn=40068681&amp;catchword=" target="_blank">https://www.medion.com/medionserviceshop/search?sbf=true&amp;sfs=0&amp;msn=40068681&amp;catchword=</A></P><P>&nbsp;</P><P>comes from this:</P><P><A href="https://www.medion.com/medionserviceshop/search?sbf=true&amp;sfs=0&amp;msn=30025320" target="_blank">https://www.medion.com/medionserviceshop/search?sbf=true&amp;sfs=0&amp;msn=30025320</A></P><P>&nbsp;</P> Thu, 08 Apr 2021 14:13:04 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113389#M1203 Fishtown 2021-04-08T14:13:04Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113391#M1204 <P>Hi <a href="https://community.medion.com/t5/user/viewprofilepage/user-id/32541">@Syon</a>&nbsp;</P><P>Useful: you have a Clevo N857EJ1 board<BR />here is a service manual. Load N850EJ1_SM (20180502) down<BR />see page 2-6 replacing the keyboard</P><P><A href="https://my.hidrive.com/share/yze8mg-wf8#$/CLEVO%20Service%20Manual%20Books/N_Series/N8/N8xxEx/N8xxEJEKx" target="_blank">https://my.hidrive.com/share/yze8mg-wf8#$/CLEVO%20Service%20Manual%20Books/N_Series/N8/N8xxEx/N8xxEJEKx</A></P><P>bye Fishtown</P> Thu, 08 Apr 2021 14:39:19 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113391#M1204 Fishtown 2021-04-08T14:39:19Z https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113405#M1205 <P>Thank, it helped a lot <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 08 Apr 2021 15:23:23 GMT https://community.medion.com/t5/ERAZER-Gaming/Keyboard-piece-broken/m-p/113405#M1205 Syon 2021-04-08T15:23:23Z