topic Re: MD99440 / S6214T not starting in Notebook / Netbook

MD99440 / S6214T not starting

Akrish — Sun, 20 Dec 2020 12:33:00 GMT

Hi, my laptop does not start though. Seems like the power supply is fine (led in the power supply is green ). There is no charge in the base unit or the tablet though if i try to connect them using any of the 3 power inputs.

Does this seem to be a problem with the charger or is it due to the batteries. Unfortunately the accessories are not available from Medion Service shop. Any suggestions on how i can get this resolved.

The MSN no. is 30017705.

Thanks for any help..

Re: MD99440 / S6214T not starting

Gehringer — Mon, 21 Dec 2020 09:55:37 GMT

Hi @Akrish ,

in this case I believe you may need a technician to take a closer look at your device.

Please find the contact details of Medion technical support team at your local Medion service website.

Regards,

Gehringer

Re: MD99440 / S6214T not starting

Akrish — Tue, 22 Dec 2020 13:42:13 GMT

Thanks..I cannot find any details of tech support in Denmark. Can you please guide me to the link where I can find it.

The service shop nor the support site have any details regarding this.

Thanks and have a great ahead.

Re: MD99440 / S6214T not starting

Gehringer — Wed, 23 Dec 2020 11:17:34 GMT

Hi @Akrish ,

you can find this information on this website here.

But to make it easier, please find below the transcription of the link (in Danish):

Mandag til fredag: 8:30 - 20:00 Uhr
Lørdag, søndag and på helligdage: 10:00 - 18:00 Uhr

MULTIMEDIA HOTLINE for PC, notebook, PC-tilbehør og monitore

(+45) 70 21 20 24
Fax :(+45) 70 21 20 29

FORBRUGERELEKTRONIK HOTLINE for TV, foto, video, hvidevarer, mindre apparater og fritidsapparater

Telefon: (+45) 70 21 20 25
Fax :(+45) 70 21 20 29

(Der pålægges ingen yderligere gebyrer end den normale takst for dit abonnement.)

P.S.: For at kunne hjælpe dig, har vi brug for dine personlige oplysninger samt oplysninger om dit produkt.

Regards,

Gehringer

Re: MD99440 / S6214T not starting

Akrish — Wed, 23 Dec 2020 14:13:15 GMT

Thanks a lot Gehringer. I will contact them

Have a great day ahead.