topic Re: Medion Akoya S2218 factory reset? in Notebook / Netbook

Medion Akoya S2218 factory reset?

Kieran — Thu, 01 Nov 2018 11:06:36 GMT

Since an attempted windows update the the pc is inaccessible and goes to a blue screen language selection and then into the troubleshoot options. There isnt a factory reset option available with the available options (none of the other option will repair it) how can I reset this?

I've tried using a windows 10 usb install and it wont boot from it despite me sestting it as first boot option.

Re: Medion Akoya S2218 factory reset?

daddle — Thu, 01 Nov 2018 19:26:49 GMT

@Kieran

A reset isn't possible due to lack of space on the 64 GB eMMC (SSD).

With the Microsoft Media Creation Tool created USB-Stick (8 GB) you definitely can boot. First put the USB-stick into the port, and only than press the power-button to start up.

To be sure you can tab the F10-Key during start up (some Notebooks need the F8-Key) and the bootmanager will appear, to select your bootmedium.

regards, daddle

Re: Medion Akoya S2218 factory reset?

Kieran — Thu, 01 Nov 2018 16:37:08 GMT

Thanks for your prompt reply. I have tried F10 and F8 but neither let me boot from the USB. (I set the usb in the bios as the first boot device)

Any other sugestions?

Re: Medion Akoya S2218 factory reset?

daddle — Thu, 01 Nov 2018 17:30:59 GMT

@Kieran

Then you did something wrong with the setup of your USB stick. Make a new one with the Media Creation Tool; just before try first another USB-port.

daddle

Re: Medion Akoya S2218 factory reset?

Kieran — Thu, 01 Nov 2018 17:58:27 GMT

I have made a working setup with the Media Creation Tool and tested it on another PC

Re: Medion Akoya S2218 factory reset?

daddle — Fri, 02 Nov 2018 11:42:11 GMT

@Kieran

How do you say, did you make a new stick before you tried or just now afterwards. You could be a bit more explicit, like I do too. Or just go ahead on your own!

Then it should boot on the S2218 as well. Did you choose a 64- or 32-bit Version?

First put the stick in an USB port before you start the notebook. Then start the Notebook and immediuately after tab the F10 button (or in a second try the F8-button) consequently. the Bootmanager will show up. Then select the USB-stick.

daddle

Re: Medion Akoya S2218 factory reset?

Kieran — Fri, 09 Nov 2018 12:21:45 GMT

the F12 key brings up the boot manager (see image) but despite selecting USB HD Generic Disk it still wont boot from the USB stick. The stick was created as you sugested and works fine on other PC's. Ive reset the BIOS but it still just loads the 'Choose your keyboard layout' and then 'Advanced options' none of which solve the problem

Re: Medion Akoya S2218 factory reset?

daddle — Fri, 09 Nov 2018 17:54:52 GMT

@Kieran

Does your Stick works fine with UEFI-PCs or on a bios PC? I couldn't see your picture until now. OK it shows your USB-HDD Disk. But this does not mean it is Secure Boot signed and fit for UEFI-booting.

So your stick isn't UEFI compatible. Then make a new usb- bootstick (min. 8 GB) with the Media Creation Tool. This definitely will boot with your uefi-machine.

daddle

Re: Medion Akoya S2218 factory reset?

Kieran — Mon, 12 Nov 2018 12:16:14 GMT

This is what worked:

I made a new Media Creation Tool and this time I selected both 64 bit and 32 bit.

I pressed F12 and selected USB setup

I selected 32bit and formatted the selected drive.

I also downloaded the drivers from here:

https://www.medion.com/gb/service/start/_search.php?groupID=1&groupName=Laptop

Re: Medion Akoya S2218 factory reset?

daddle — Mon, 12 Nov 2018 17:40:07 GMT

@Kieran schrieb:
This is what worked:
I made a new Media Creation Tool and this time I selected both 64 bit and 32 bit.

@Kieran

Like I told you, the same that i gave you a hint to make your choice between 32- or 64 bit

Windows.

The rest is normal setup-routine.
So definitely your first USB-stick was somehow faulty. Maybe you had a setup for 64-bit Windows before.

Re: Medion Akoya S2218 factory reset?

Kieran — Mon, 12 Nov 2018 18:17:34 GMT

No there was nothing wrong with the first USB stick; the problem was not knowing that it was 32 bit setup that was required (this is a secondary option on the USB setup). Doing the default media setup it only does 64 bit.

You didnt give me any of this information in your 'help' or hint???

Re: Medion Akoya S2218 factory reset?

daddle — Mon, 12 Nov 2018 18:36:05 GMT

@Kieran

@daddle schrieb:
@Kieran

How do you say, did you make a new stick before you tried or just now afterwards. You could be a bit more explicit, like I do too. Or just go ahead on your own!

Then it should boot on the S2218 as well. Did you choose a 64- or 32-bit Version?
First put the stick in an USB port before you start the notebook. Then start the Notebook and immediately after tab the F10 button (or in a second try the F8-button) consequently. the Bootmanager will show up. Then select the USB-stick.

daddle

In Post 6, this was a hint! And the way to handle the setup is described as well. I thought you could read? LoL

Re: Medion Akoya S2218 factory reset?

Kieran — Mon, 12 Nov 2018 18:52:06 GMT

Nothing in your post provided a clear answer and was factually incorrect... it was F12 that brings up the boot manager not F10. And also why 'hint' and not spell it out ? If you knew it was 32 bit only then say it... if you knew that the default media setup only does 64 bit and that I needed to select both 32 and 64 bit then say it..... Nothing in your 'help' lead me to the solution and just prolonged the journey to the solution.

Re: Medion Akoya S2218 factory reset?

daddle — Tue, 13 Nov 2018 07:10:24 GMT

@Kieran

OK, you did all by yourself. You really are a champion! Thats why you asked for help?

And yes its right, I didn't know exaxtly which key would provoke the bootmanager to display; but that differs and is depending on your pc-model, and it gave you an hint and the direction to prevent you from being forced to enter the bios.

And the rest you mentioned is displayed, and you always have to make your choice. The MCT gives you the possibility to choose 32- or 64- Bit Version and does not automatically installs 64-bit Windows.

You did not mention which version you choose, so in spite of me assuming you as being the owner would have chosen the right bit-version, I doublecrossed it by asking you to check this. And I do not own your PC, you should know which "machine" is running inside.

And as I wrote already in my just cited post 6, you were so inexplicit on your writing, that it was no fun to support you.

And yes, alltogether I think you are impertinent, ungrateful and not worthwhile to be written to by me any further.

And by the way, did you ever hear the word "Nettiquette"? It says to address another user here as well as to end a post with greetings?

daddle

Edit: Typo

Re: Medion Akoya S2218 factory reset?

Luke — Tue, 13 Nov 2018 06:52:54 GMT

Hi @Kieran,

this is a call to order.

Just let me remind you that this is a User-2-User community. User @daddle offered you his help & assistance,

without any obligation. Therefore, there is no need to criticise him for his advice. Please show some respect.

Thanks,

Luke

Re: Medion Akoya S2218 factory reset?

daddle — Tue, 13 Nov 2018 21:32:06 GMT

@Luke

Thank you for your support.

It's not only "no need to critisize" my advice because there is no obligation inheired, it's also simply not true that my advice in any way was "factually incorrect" as User Kieran puts it. Which one can check by reading the posts.

Regards, daddle

Re: Medion Akoya S2218 factory reset?

Paft — Wed, 21 Nov 2018 16:46:51 GMT

What build/version of Win are you on? 1903? Everything works driver wise?

I cannot get sound working and have a missing battery icon after 1709.

I have been advised to use the Windows Media Creation Tool (testing now). I cannot see how that'll make a difference, I alredy created a boot USB either with said tool of Rufus and a legeit so. What difference would it make if Windows is installed?

I just stuck with 1709 and disabled updates. But the person using this laptop had he was having WiFi drops. Tried installing Linux but I dont' think it's possible is it? The only thing that boots is a Win installer.

edit: Seems to be working this time around. Time will tell. Since I didn't expect it to work and the fact there isn't a installer exe for the Chipset drivers for 10 I just ran the one for 8. Have sound and battery icon. I did right click> Install on each 'setup information' ini file for the hell of it after a reboot.

EDIT: The speaker icon is no longer red cross but there is still no sound!