topic Crawler E25 MD62316 won't start in Notebook / Netbook

Crawler E25 MD62316 won't start

Oksana — Sat, 24 Feb 2024 13:52:24 GMT

I just bought this notebook yesterday. During the process of setting up and installing programs, I received a blue screen in Windows, after which the computer began to reboot. When you reboot, it simply freezes before Windows starts. Help, please, what could be wrong?

Re: Crawler E25 MD62316 won't start

Major_ToM — Mon, 26 Feb 2024 06:49:16 GMT

Hi @Oksana ,

this sounds qite strange, but if the system freezes before the operating system is fully loaded, as a quick solutiuon you could try to enter the Bios, load the system defaults in the appropriate option menue and try to start again.

Please feelfree to launch further questions,if this does not help.

Cheers

Major ToM
Another hint: To mention a community user so that they are notified when you reply, write an @ sign in front of their name (e.g. @Major_Tom)

Re: Crawler E25 MD62316 won't start

Oksana — Mon, 26 Feb 2024 09:30:44 GMT

Thank you for your fast replay! I tried set to defaults few times, nothing helps( I thought may be BIOS upgrade could help. Or what do you think?

Re: Crawler E25 MD62316 won't start

Major_ToM — Tue, 05 Mar 2024 07:22:33 GMT

Hi @Oksana ,

I personally would not suggest this to be a software issue but rather a hardware topic which could be solved by contacting your service center and opening up a service case.

Cheers

Major ToM