topic Re: Medion e14409- printer? in Notebook / Netbook

Medion e14409- printer?

Anders781 — Thu, 13 Jul 2023 18:44:47 GMT

I am trying to connect and use a printer (Canon Pixma MG2550S) to my Medion e14409. The printer works with other laptops but I cannot get it to work with the Medion. I think a part of the issue may be that I do not find a USB port to connect it too, all I can find are LPT1-3: (printer port), COM1-4: (serial port), File: (print to file), nul (local port), and PORTPROMPT: (local port).

I have tried both to download and manually install the printer drivers, and to do it automatically through the canon site without success.

Does anyone know which port I should connect to the printer or do I have to create a new port (and if so, how should I do that)?

Re: Medion e14409- printer?

Fishtown — Thu, 13 Jul 2023 19:48:04 GMT

Hello @Anders781 and welcome
I don't quite understand the translation?
Is the printer connected to the E14409 with a MediaRange printer cable / USB(M) - USB Type B(M)

https://asset.conrad.com/media10/add/160267/c1/-/de/849553816DS00/datenblatt-800611510-mediarange-printer-cable-usb-kabel-usb-m.pdf

and is the Canon software and driver installed?

https://www.canon.de/support/consumer_products/products/fax__multifunctionals/inkjet/pixma_mg_series/pixma_mg2550s.html?type=manuals&language=
You can also connect the printer to the network, for example to the router, but the software should also be installed on the laptop there.

bye Fishtown

Re: Medion e14409- printer?

Anders781 — Thu, 13 Jul 2023 21:16:20 GMT

Yes, to both questions.

Ohh, I just discovered that windows ran in s mode. This makes it so that only Microsoft store apps can be used. I have disabled it and now the printer works with Medion e14409.

Thank you for your help.