topic Akoya E7214 Sleep will not shut down in Notebook / Netbook

Akoya E7214 Sleep will not shut down

Rincewind — Tue, 04 Jul 2023 15:51:37 GMT

Medion Akoya E7214 running Windows 7.
When I put the compujter to sleep, All the normal events take place up to the point where the computer should turn itself off - and then nothing happens. Eventually I press the start/stop button and it turns off.

And when I turn it on again it resumes exactly as if it had actually gone to sleep.

This is irritating especially as if I turn it off too soon (I need to wait maybe a minute after it looks like it has stopped) it does not resume

Restart works fine: Turns itself off then back on again
So how do I make sleep turn off automatically?

Re: Akoya E7214 Sleep will not shut down

JacobP — Mon, 31 Jul 2023 11:25:12 GMT

Hello there, @Rincewind

It sounds like some of your settings may be preventing the shut down. Please head into your control panel and then select:

Power options> Change plan settings (make sure to click the one corresponding with your preferred plan)> Change advanced power settings

From here I would recommend checking your Multimedia settings and Sleep settings as these could both be causing the issue you have described.

- Jacob P

Re: Akoya E7214 Sleep will not shut down

Rincewind — Fri, 04 Aug 2023 21:20:17 GMT

If only . . .

Advanced settings

Sleep is allowed

Hybrid sleep is allowed

Wake timers are disabled

Lid close action - Sleep (does not switch off). If I close the lid it sleeps but does not turn off

Sleep button action - Sleep but it does nothing

If I set sleep on battery after 1 minute and leave it,, it sleeps but does not turn off. (I turn it off and back on and it resumes just fine)

If I try start->shutdown it shuts down but wont turn off