topic Re: Problem with Medion Akoya s15449 in Notebook / Netbook

Problem with Medion Akoya s15449

eraifmik — Thu, 24 Mar 2022 12:28:34 GMT

Hello ..

I am a designer and programmer & I currently own ( MEDION AKOYA S15449 (MD 63955)

It's a very new device (But there is a big problem with the screen) When starting up and the appearance of the Medion logo on the screen, I noticed the appearance of a shadow, but a glowing yellow-white color, centered at the edges of the screen in all four directions, and also appears only on black backgrounds.

I noticed this from the first moment I bought the device

I love black color and black backgrounds.. this is very annoying

What is this, is this normal?

Thanks you,,

Re: Problem with Medion Akoya s15449

mats749 — Fri, 25 Mar 2022 18:11:17 GMT

Hi Eraifmik,

Welcome to the community!

Without seeing the screen, I couldn't say for sure, but it sounds like you're describing Back-light bleed. certain amounts of backlight bleed are normal due to the nature of the screens and how they work. You could try and turn the brightness down a little and see if it makes a difference however, normally there is no way of preventing it.

If you do feel like its excessive, Id recommends contacting your local Medion service center

Thanks
Mats749

Re: Problem with Medion Akoya s15449

eraifmik — Mon, 28 Mar 2022 14:03:38 GMT

MEDION AKOYA S15449 (MD 63955) MSN: 30032181

When starting up and the appearance of the Medion logo on the screen, I noticed the appearance of a shadow, but a glowing yellow-white color, centered at the edges of the screen in all four directions, and also appears only on black backgrounds.

I noticed this from the first moment I bought the device

What is this, is this normal?

Re: Problem with Medion Akoya s15449

mats749 — Tue, 29 Mar 2022 12:14:15 GMT

Hi Eraifmik,

Id certainly recommend contact your local medion support to have this looked at.

You can contact medion support via the website here

Thanks

Mats749