topic Re: E23401-MD61336 Akoya A10 in Desktop PC / All-In-One

E23401-MD61336 Akoya A10

2080rgj — Thu, 05 May 2022 14:38:38 GMT

Need help with medion AiO All in one

Keeps shutting down after a while. ?

Stripped down, air cleaned & electrical pcb cleaned.

Doesn't feel hot than normal

Has 256ssd & 1TBhd

Went site see how much for replacement motherboard. But can't find it

Re: E23401-MD61336 Akoya A10

daddle — Thu, 05 May 2022 18:20:59 GMT

@2080rgj

The same as with my wifes E23401 with a i3 Proc. It was the M.2 SSD which was defective. I had it sent to Medion for Service; they put a new M.2 SSD in and everything was fine.

But I myself had before replaced the M.2 with a new M.2 SSD already, and the PC had the same problems. So in fact I presume they swapped or the Mainboard or the RAM module as well.

In the service shop they charge for a new mainboard 309,-€ (seems to be the same as yours, an Iron238 BB, only yours came with an i5 Proc, 512 SSD and a 2 TB HDD. Your MSN is MSN 30026003? Correct?

They charge 309,-€, which is ridiculous. You can buy with ebay a second hand one for around 150 €, which is cheaper. If the display is defective, even much cheaper.

Cheers, daddle

Re: E23401-MD61336 Akoya A10

2080rgj — Thu, 05 May 2022 18:06:27 GMT

Many thanks I've looked on medion site, didn't see my motherboard. Thought M.2 couldn't get ssd faults?

So buy new ssd & M.2 + new memory

Re: E23401-MD61336 Akoya A10

daddle — Thu, 05 May 2022 21:21:59 GMT

@2080rgj

I did not, and it doesn't say your problems with the PC have the same reasons. May be, or not. Could be the MB as well.

Just go step by step.

First swap the ssd (a smaller one with 256 GB will do the job), and install Windows from scatch. You can do with the MediaCreationTool by Microsoft.

(First save the folder drivers on the HDD, plus your data from Documents/ User; if it isn't there already.)

daddle

Re: E23401-MD61336 Akoya A10

2080rgj — Fri, 06 May 2022 10:45:02 GMT

Thanks you. When I have time, and money

I'll get on it.

Another question, reading up saying cpu thermal paste. Renewing? Is It possible on the motherboard I have.

Thanks again

Re: E23401-MD61336 Akoya A10

daddle — Fri, 06 May 2022 12:13:59 GMT

@2080rgj

Of course it ís. But you didn't mention a high temperature problem. But just try.

With my wifes computer it was definitely not the reason.

daddle