topic Re: Contacts recognized in one app, but not the other? in Desktop PC / All-In-One

Contacts recognized in one app, but not the other?

Bolton84 — Mon, 06 Sep 2021 05:44:06 GMT

Since the update from yesterday, it seems that the contacts from my Sim card aren't recognized any more in the Phone and SMS app. I double checked the sim card's content with the O'Reilly First Call app and they are all there.

So why doesn't the SMS and Phone app recognize them? When I choose 'Show contacts > Sim Card' it shows 0 contacts, which should be more, because as mentioned earlier they are still on the sim card.

I'm using a Medion P4013, which is using Android 4.0.4

Re: Contacts recognized in one app, but not the other?

Gehringer — Mon, 06 Sep 2021 07:47:14 GMT

Hi @Bolton84 ,

it is not an easy question talking about a phone using this android version.

The first thing I can recommend you to backup your data and try is to update your android to the Jelly Bean version 4.1.2, which was available for your model a few years ago.

Regards,

Gehringer

Re: Contacts recognized in one app, but not the other?

stanley69 — Thu, 16 Sep 2021 05:41:05 GMT

Hello,

Please follow below steps is:

On your Android phone or tablet, open the "Settings" app.
Tap Google Settings for Google apps Google Contacts sync Also sync device contacts Automatically back up & sync device contacts.
Turn on Automatically back up & sync device contacts.