topic Re: Medion i3-530 in Desktop PC / All-In-One

Medion i3-530

WalFin — Mon, 20 Apr 2020 12:35:22 GMT

Spec....

Motherboard MS-7616

Intel Core i3-530 (2.93Ghz 4 mb Intel Smart Cache)
Nvidia Geforce G210 Directx 10 Graphics card with 512mb
3 GB DDR3 SDRAM
1 TB S-ATA disk
Multiformat DVD/CD burner
High Speed Wireless Lan 802.11n-Standard

This desktop is quite old but still works okay. However, on trying to increase RAM to 8GB (2 x 4GB), on startup it immediately goes to "Blue Screen". When I switch off and put the original 3GB RAM back in, it starts up as normal, no Blue Screen. I have reset the BIOS and tried with only 4GB stick. No difference. Help.

Re: Medion i3-530

Gehringer — Wed, 22 Apr 2020 11:30:15 GMT

Hi @WalFin ,

do you have the MSN number of your product?

it is an 8-digits number written in the label underneath it.

Regards,

Gehringer

Re: Medion i3-530

WalFin — Thu, 23 Apr 2020 07:42:41 GMT

I presume you mean the S/N. Yes, it's on a label at the bottom of the back panel. Should I disclose this number?

Re: Medion i3-530

WalFin — Thu, 23 Apr 2020 07:59:31 GMT

I also have a Art,-Nr which is 8 digits. The MED S/N is considerably more than 8 digits, though.

Re: Medion i3-530

WalFin — Thu, 23 Apr 2020 08:02:26 GMT

Okay, just found out that the Art Nr is the MSN and yes it is 8 digits. Is it safe to broadcast this number on this forum?

Re: Medion i3-530

WalFin — Sun, 26 Apr 2020 10:51:40 GMT

Yes I have found the MSN. What do I do now?

Re: Medion i3-530

Fishtown — Sun, 26 Apr 2020 11:09:17 GMT

Hi @WalFin

Let us know the number so that we can check which computer you have.

bye Fishtown

Re: Medion i3-530

WalFin — Sun, 26 Apr 2020 18:42:07 GMT

MSN 10013506

Re: Medion i3-530

Fishtown — Sun, 26 Apr 2020 22:24:05 GMT

Hi @WalFin

you have:

1x 1024 MB DDR3-SDRAM (PC3-10600 / 1333 MHz)
1x 2048 MB DDR3-SDRAM (PC3-10600 / 1333 MHz)

Memory Support

DDRIII 1066 / 1333 Mhz (16 GB Max)
4 DDRIII DIMMs (240pin / 1.5V)
Single /Dual channel mode

Allocation of the working memory from the service manual from MS 7616 v1.0

bye Fishtown

Re: Medion i3-530

WalFin — Mon, 27 Apr 2020 08:19:38 GMT

Forgive my ignorance in these matters, please see the last RAM I purchased (see photo). Is this one compatible with my MS-7616. I have tried two other RAM cards which were returned (with exactly the same "blue screen" error). Three faulty RAMs is surely almost impossible? Not sure the jpg is showing for some reason. So the RAM is PATRIOT, PSD34G133381, PS00 1042, 4GB PC3-10600 CL9 (4GB PC3-10600 1333MHz CL9). Hope this helps?RAM

Re: Medion i3-530

WalFin — Wed, 29 Apr 2020 12:13:42 GMT

I disconnected the power lead. I took out the 3GB RAM already installed (1 x 2GB & 1 x 1GB). I removed the BIOS jumper pin. Removed the battery and left the computer for about 10 minutes. Replaced jumper pin and battery. Install 1 x 4GB RAM card in slot 2 (blue). Re-connected the power lead and started the computer. Pressed DEL to reconfigure BIOS settings. New 4GB RAM recognized in the BIOS and reset the clock. Saved changes and exit. Computer starts in normal way but as loading Windows 10 suddenly goes into "Blue Screen". Replaced the new 4GB RAM with the old 3GB (1 x 2GB & 1 x 1GB) RAM (blue slot) and restart computer, starts up as normal. Just does not like the RAM upgrade. Picture of 4GB RAM above. HELP!

Re: Medion i3-530

Gehringer — Wed, 29 Apr 2020 14:55:40 GMT

Hi @WalFin ,

have you tried one of the many RAM compatibility checkers available on the internet?

Here you can find an example.

Even though Medion can not be held responsible for the usage or for the results of those tools, you may want to give it a go.

Regards,

Gehringer

Re: Medion i3-530

WalFin — Wed, 29 Apr 2020 16:43:57 GMT

Thanks Gehringer. I shall give it a go. Nothing else to try. This has proved to be a real hard one but I bet the answer is staring me in the face and laughing.

Re: Medion i3-530

daddle — Thu, 30 Apr 2020 10:53:23 GMT

@WalFin

You are sure the blue slots are Slots 2 and 4, which should be used first ? I would give it a try the other way round, and make use of the black slots. After this, if not functioning also, I would give the black slots a try, and then even a mixed populating of one ram-bar in slot 1 and the second in slot 2. You never know.

bye, daddle

Re: Medion i3-530

WalFin — Thu, 30 Apr 2020 22:40:17 GMT

Has there been an upgrade for the Medion MS-7616 motherboard from version 1.0?

Re: Medion i3-530

Gehringer — Mon, 04 May 2020 15:07:24 GMT

Hi @WalFin ,

Do you mean a BIOS update?

if there has been it should be available at the download area of your country's Medion Service website.

Regards,

Gehringer