topic Re: Is Additional Software Needed? in Desktop PC / All-In-One

Is Additional Software Needed?

Alondonboy — Mon, 15 Sep 2025 22:36:38 GMT

Have just refreshed my Akoya A10 PC P4020D with new drive and original disk but probably missing a lot of the additional software which was originally installed. This is not really a problem except the surround lights are stuck on and I've no idea how to control them or turn them off.

Do I need to install something or can this be done with a keyboard command? To clarify I am talking about the lights that project down from under the screen onto the stand at the front. Thanks.

Re: Is Additional Software Needed?

Fishtown — Tue, 16 Sep 2025 04:40:03 GMT

Hi @Alondonboy

Comfort light, Look User-Manual Page 30

https://www.medion.com/gb/service/product-detail/10013780

bye Fishtown

Re: Is Additional Software Needed?

Alondonboy — Tue, 16 Sep 2025 16:59:21 GMT

Great. Thanks for the info on that, at least I now know what I'm looking for.

Problem now is I've installed everything I can from original disks and still do not have the 'LED Control' software installed. Can somebody please point me in the right direction on where this would be as in what disk or software. Failing is this anywhere on the downloads page as there are things I am seeing like 'Seatools' that I've not seen on any disk?

Thanks

Re: Is Additional Software Needed?

Alondonboy — Tue, 16 Sep 2025 18:22:45 GMT

Managed to find it but it was hidden within something else and called OSD before installation which is probably why I couldn't find it.

If it helps anyone else I think it was in the 03. VGA drivers install and loads into 'Program Files/MSI/OSD Hot Keys /CtrlColor.exe'. Even then in taskbar it shows as LED Tray. The only time it shows as LED Control is in the screen icon.

PC's now full of the old junk I never used and just have to work out why the screen turns off after a few minutes, even though it's selected as never and I think I'm there. Well it's working anyway, 🤣

Thanks everyone for the help. 👍

Re: Is Additional Software Needed?

Fishtown — Tue, 16 Sep 2025 18:48:03 GMT

Hi @Alondonboy

I found this one:

https://community.medion.com/t5/Desktop-PC-All-In-One/Hallo-suche-f%C3%BCr-mein-akoya-P4020d-das-led-program/m-p/9090#M1070

bye Fishtown

Re: Is Additional Software Needed?

Cabila — Thu, 13 Nov 2025 18:59:22 GMT

Working correctly installing 32bits version driver , not 64 bits.

As C++ in 32 as app in 32.