topic Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control in Desktop PC / All-In-One

Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

PeterB79 — Tue, 23 Jan 2024 20:48:27 GMT

Hi all,

I've just purchased a Medion Engineer X32 and I have a few questions, I'm hoping you can help.

Firstly, the Samsung 16GB DDR5 4800MHz is only running at 4400Mhz.

I've looked in the BIOS (which seems very out dated) and can find nowhere to adjust the multipliers or enable XMP.

That brings me to the BIOS version, it's very old (760H7EMW0X.102, from 27/12/2022), where can I find an update, should one exist?

The board seems to be an ECS B760H7-EM V1.0. I've checked the ECS site and it doesn't exist. Does anyone have a link to this board? Even Google isn't too helpful here, is it a custom board for Medion?

I've checked the Medion site and there's no downloads for this machine on the support page.

And finally the RGB, how do I turn it of, or at least fix the colour?

Thanks in advance.

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

daddle — Tue, 23 Jan 2024 21:37:53 GMT

@PeterB79

Welcome here.

@PeterB79 schrieb:
Firstly, the Samsung 16GB DDR5 4800MHz is only running at 4400Mhz.
... can find nowhere to adjust the multipliers or enable XMP.

Das ist normal with Medion PC. XMP profiles are blocked. The RAM usually runs for safety reasons about 10 % less the specs. The Board usually is a MedionOEM Board

About a new Bios you should ask a moderator, e.g. @Major_ToM , which will be informed by now.

Cheers, daddle

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

PeterB79 — Tue, 23 Jan 2024 21:49:27 GMT

Thank you for the reply, I'll wait to see if a moderator replies in the next couple of days, if not I'll contact one of them.

I just spotted that I posted this in the wrong forum...whoops!

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

Fishtown — Tue, 23 Jan 2024 22:31:17 GMT

Hello and welcome
Please state your MSN number from the computer.
try this software to change the colors:

https://cdn.medion.com/downloads/software/MEDION_RGB_Light_Center.zip

bye Fishtown

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

PeterB79 — Wed, 24 Jan 2024 07:37:25 GMT

Hi Fishtown,

The MPN is: 10025109.

Thank you for the suggestion and link, I'll try that later today.

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

Major_ToM — Wed, 24 Jan 2024 08:44:53 GMT

Hi @PeterB79 ,

I´ll check for the information and a current BIOS version and come back ASAP

Cheers

Major ToM

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

PeterB79 — Wed, 24 Jan 2024 13:20:49 GMT

Brilliant, thank you @Major_ToM

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

PeterB79 — Wed, 24 Jan 2024 16:23:55 GMT

@Fishtown

The light centre works, thank you for that. 🙂

Now I just need to figure out how to get the RAM running at full speed.

I've upgraded to 32GB 6400MHz RAM, but still it's only running at 4400MHz.

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

Major_ToM — Mon, 29 Jan 2024 09:02:35 GMT

Hi @PeterB79 , @Fishtown , @daddle ,

just received a feedback from tech dept.,which sounds as: "Our ECS mainboards are (regardless of the XMP settings) permanently set to 4400Mhz."

I take this as a fact and decide not to comment on it, not being aware of the complete technical background.

Cheers

Major ToM

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

PeterB79 — Mon, 29 Jan 2024 11:06:25 GMT

@Major_ToM

Thank you for finding out and getting back to me. It's not the answer I was hoping for, but your help is appreciated. I'll probably swap out the main board later down the line, for now the performance is fine.

Did they say whether there was an update to the old BIOS version?

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

Major_ToM — Tue, 30 Jan 2024 09:33:53 GMT

Hi @PeterB79 ,

we´ve a new Bios version for the ECS mainboard, which is supposed to pass the evaluation test process shortly.

I´ll come back with appropriate information, when things are done.

Cheers

Major ToM

Re: Medion Engineer X32 - DDR5 4800MHz RAM running at 4400Mhz + how to update BIOS + RGB Control

PeterB79 — Wed, 31 Jan 2024 12:54:37 GMT

Hi @Major_ToM

Thank you, I'll also keep an eye out of the downloads page for the PC.