topic Re: Erazer Engineer X31 randomly reboots in Desktop PC / All-In-One

Erazer Engineer X31 randomly reboots

nicotja — Wed, 01 Nov 2023 14:45:13 GMT

it happens like for me now 3+ times a day. the screen goes black for about 10-20 seconds then you hear a click sound then it reboots. its been like this for 2 years now. but now it happens way more

Re: Erazer Engineer X31 randomly reboots

Major_ToM — Wed, 03 Jan 2024 07:50:17 GMT

Hi @nicotja and sorry for the late reply.

Could you please give us an update, if your problem has been solved in the meantime,or do you need further assistancein this case?

Cheers

Major ToM
P.S. Another hint: To mention a community user so that they are notified when you reply, write an @ sign in front of their name (e.g. @Major_Tom)

Re: Erazer Engineer X31 randomly reboots

nicotja — Wed, 03 Jan 2024 22:53:35 GMT

Hi @Major_ToM i fixed it so it dosent happen many times a day now it maybe happens once in every 2 days. But i updated some drivers and it stopped after i wrote about this problem.

Re: Erazer Engineer X31 randomly reboots

Major_ToM — Thu, 04 Jan 2024 08:19:40 GMT

Hi @nicotja ,

thanks for your fast response and sometimes updating the drivers is a good idea. I keep the fingers crossed.
if you need further help, let us know the 8-digit MSN article number of your PC (1002xxxx) to identify the machine.

Cheers

Major ToM