Thema "Fans speed on a Erazer Deputy P10" in ERAZER Gaming - NBs

Fans speed on a Erazer Deputy P10

and76 — Sun, 23 Oct 2022 12:30:41 GMT

Hello guys.
I have a Medion Erazer Deputy P10 laptop, MD63665. The issue is that the cpu fan automatically raises its frequency, and noise, without gaming or doing tasks that require cpu overload. With hotkeys I manage to decrease its frequency, but it increases again in a few minutes. I reinstalled Windows 11 to version 22H2, but this problem continues. I do not think it is a hardware problem, because with the battery in Saving mode this problem does not appear.
Control Center always shows me the speed of the CPU fans above 6000 RPM, but it doesn't show the speed of the GPU fans.
I would appreciate help.
Andres (Cuba).

Re: Fans speed on a Erazer Deputy P10

Burki48 — Mon, 24 Oct 2022 11:46:39 GMT

Hello @and76 and welcome to the community,

please tell us which BIOS version is currently installed on your PC.

Greetings
Burki

Re: Fans speed on a Erazer Deputy P10

and76 — Mon, 24 Oct 2022 13:47:18 GMT

Hi.

BIOS version: SMBIOSBIOSVersion
208

Re: Fans speed on a Erazer Deputy P10

Burki48 — Tue, 25 Oct 2022 05:13:14 GMT

Hello @and76,

thank you for your feedback.

Please tell us the 8-digit MSN number of your PC or notebook.

Greetings
Burki

Re: Fans speed on a Erazer Deputy P10

and76 — Tue, 25 Oct 2022 10:53:18 GMT

Hi Burki.

Many thanks for your kindly answer and support.

MSN 30029942
MODEL. MD63665

Sorry for missing that.

Andres.

Re: Fans speed on a Erazer Deputy P10

Burki48 — Tue, 25 Oct 2022 11:34:55 GMT

Hello @and76,

thank you for your feedback.

We can offer you the BIOS version 2.11 for your notebook. You can download it here.

Please note that MEDION is not liable for any damage caused by the BIOS update.

Greetings
Burki

Re: Fans speed on a Erazer Deputy P10

and76 — Tue, 25 Oct 2022 11:58:13 GMT

Thank you for the file.

Will it improve the fans performance?

How do I upgrade it?

Regards.

Re: Fans speed on a Erazer Deputy P10

Burki48 — Tue, 25 Oct 2022 12:06:49 GMT

Hello @and76,

please unzip the downloaded .ZIP file. You will then find 2 folders. Open the folder Windows. In this folder you will find the BIOS update, which can be started directly from Windows. Please make sure that you have connected your notebook to the power supply before you run the BIOS update.

Since the fan control is part of the BIOS, it is obvious that it will be improved by a newer BIOS version.

Greetings
Burki

Re: Fans speed on a Erazer Deputy P10

and76 — Tue, 25 Oct 2022 12:34:44 GMT

Dear Burki.

I have successfully updated the BIOS, but the problem persists. I can only control the fan through Control Center...for a while.
I have a screenshot of Control Center.
Thank you very much for your help.

Re: Fans speed on a Erazer Deputy P10

Burki48 — Tue, 25 Oct 2022 12:57:32 GMT

Hello @and76,

in this case, the only thing left to check is whether the fans are possibly clogged with dust. However, this procedure is not so simple and should therefore only be carried out by trained personnel.

Have you loaded the BIOS default values?

Greetings
Burki

Re: Fans speed on a Erazer Deputy P10

and76 — Tue, 25 Oct 2022 13:28:31 GMT

Dear Burki.

I didn't modify the BIOS default values, should I?

All the best.

Re: Fans speed on a Erazer Deputy P10

Burki48 — Tue, 25 Oct 2022 13:31:52 GMT

Hello @and76,

you can only load die BIOS Defaults, but you can´t modifiy it.

Greetings

Burki

Re: Fans speed on a Erazer Deputy P10

and76 — Tue, 25 Oct 2022 13:43:46 GMT

Hi Burki.

I didn't modify the BIOS default values, should I?

All the best

Re: Fans speed on a Erazer Deputy P10

Burki48 — Wed, 26 Oct 2022 05:13:40 GMT

Hallo @and76,

don´t modify the BIOS defaults.

Greetings

Burki

Re: Fans speed on a Erazer Deputy P10

and76 — Thu, 27 Oct 2022 02:52:09 GMT

Dear Burki.

How and where can I get the last version of Control Center?

All the best.

And.

Re: Fans speed on a Erazer Deputy P10

Major_ToM — Thu, 27 Oct 2022 09:52:39 GMT

Hi @and76

here you find the current version of the Hotkey-Tool/Control Center of the MEDION ERAZER Deputy P10 notebook.

Cheers

Major ToM

Re: Fans speed on a Erazer Deputy P10

daddle — Thu, 27 Oct 2022 09:27:59 GMT

@Major_ToM

Hi, just for information, your link ends on a 404 page. " The requested URL was not found on this server."

daddle

Re: Fans speed on a Erazer Deputy P10

Major_ToM — Thu, 27 Oct 2022 09:54:21 GMT

..then I have to admit,..I just programmed it to be working for and76.. :-D.pulled your leg

Re: Fans speed on a Erazer Deputy P10

and76 — Thu, 27 Oct 2022 10:02:28 GMT

Thank you both!

Re: Fans speed on a Erazer Deputy P10

and76 — Sat, 29 Oct 2022 03:02:03 GMT

Folks.

The whole problem was the fan of the GPU stuck, with dust... Solved everything with preventive maintenance, and change of thermal paste.
Thank you all.